NetSuite Commerce

What is NetSuite Commerce?

NetSuite commerce provides ecommerce and point-of-sale (POS) solutions that help businesses move away from siloed online and in-store channels and seamlessly connect all customer touchpoints. NetSuite’s cloud solution unifies business operations and commerce applications to provide a single source of item, inventory, customer and order data — so you can create seamless, cross-channel, personalized shopping experiences.

Enable seamless commerce experiences

Ultimate Business Agility

Our cloud-based solution provides the flexibility and adaptability to grow your business, reduce operational costs and increase efficiency — and we eliminate the hassles of managing hardware and software.

SuiteCommerce has given us a full ecommerce solution. It’s extremely intuitive with our NetSuite interface and means we can access live information on products, inventory levels and invoicing.

Sean Mason
Director, Mason Corporation

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NetSuite Commerce Benefits

Seamless Commerce. Connect every step of a multi-channel, multi-location business — from ecommerce, POS and order management to inventory, financials and support.
Transform the Store. A mobile point-of-sale solution unified with NetSuite equips sales associates with the tools and information to assist and engage shoppers.
Fulfill Orders Quickly. Manage orders from multiple channels — POS, web, call center, mobile, kiosk — all in one place.
Truly Know Your Customers. Get a unified cross-channel view of every customer to provide consistent and personalized service, build loyalty, deepen relationships and grow lifetime value.

NetSuite Commerce Features

NetSuite Commerce solutions unify multi-channel, multi-location businesses. We deliver everything from ecommerce, POS and order management to inventory and financials so you can focus on your customers.

Ecommerce

SuiteCommerce supports both B2C and B2B ecommerce from a single platform. Provide consumers with a B2C site that delivers the engaging and personalized experiences they expect, while your B2B site offers a rich B2C-like experience plus added functionality to support the unique requirements of business users.

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Point of Sale

SuiteCommerce InStore mobile POS provides retailers with traditional point-of-sale transaction capabilities, such as cash and carry, returns and exchanges, plus the ability to access complete inventory and customer information so associates can more effectively engage shoppers, drive sales and provide a satisfying experience.

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Order Management

Manage orders from multiple channels — in-store, web, call center, mobile, kiosk — in one place. Delivering a “buy anywhere, fulfill anywhere” experience is easy with real-time inventory visibility across all locations, including stores. Process orders faster, gain more satisfied customers and lower operational costs.

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Inventory Management

Optimize inventory via real-time visibility, companywide: warehouses, retail stores, pop-up shops, drop shippers, 3PLs — anyplace you manage or stock inventory. You’ll minimize overstocks, capture more sales and promote the most profitable products to your customers.

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CRM

Bring siloed data sources into a single repository to get a complete view of the customer across all channels and touchpoints. Capture all preferences, interactions and transactions and create rich customer profiles that will help you provide consistent service and support personalized marketing, merchandising and targeted promotions across all channels.

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Challenges NetSuite Commerce Solves

Fractured Shopping Experiences. Unify the online and in-store buying journeys via a single source of customer, order and inventory data.
Order Processing Delays. Centralize order management to deliver purchases quickly, efficiently and profitably while boosting customer satisfaction.
Inefficient Supplier Management. Connect global supply and distribution chains for real-time information sharing, better coordination and responsiveness and shortened time to market.
Multiple Sources of Data. Gain real-time visibility across your business by consolidating fragmented sources of customer, order and inventory data into a single repository.

SuiteSuccess – Your proven path to success

Leveraging more than 25 years of experience working with tens of thousands of organizations, across all industries and business sizes, our SuiteSuccess customer lifecycle methodology helps customers transform their business. It starts by building an AI-powered, integrated business suite with industry-specific solutions. Then we engage with your business to ensure that we’re addressing your specific needs and guiding you along the way on how to best consume and optimize NetSuite to solve challenges of today and the future. This approach helps ensure customers experience faster time-to-value, better ROI, and greater employee adoption.

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How Much Does NetSuite Commerce Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users – that’s the beauty of cloud software.

NetSuite commerce solutions are available as add-on modules.

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