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What is NetSuite Restaurant ERP?

NetSuite Restaurant ERP replaces multiple point solutions with a single, cloud-based system that simplifies financials, inventory management, menu pricing optimization, demand analysis, and supplier oversight. For restaurant executives and owners, that means greater control over food and labor costs, healthier margins, and real-time insights that propel them past the competition.

Streamline operations, enhance control, and drive profitability

The NetSuite advantage

NetSuite Restaurant ERP centralizes and automates critical back-office tasks to improve operational efficiency, boost guest satisfaction, and drive profitability.

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NetSuite Restaurant ERP features

NetSuite Restaurant ERP integrates critical back-end functions into one comprehensive system that enables restaurants to achieve their day-to-day and long-term objectives.

Financials and accounting

NetSuite automates accounting, speeds the close process, and delivers real-time visibility with customizable dashboards for single- or multi-unit restaurants. Built-in budgeting, forecasting, and reporting tools guide location-level decisions on menu pricing, food purchases, and staff scheduling.

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Franchise management

NetSuite supports rapid business expansion and centralized oversight to help franchises maintain consistent quality and meet all compliance and royalty standards across multiple regions, currencies, and tax jurisdictions.

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Enterprise performance management

Restaurant leaders can use NetSuite’s AI-powered analytics and customizable dashboards to analyze menu performance and adjust operations to capitalize on emerging market trends.

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Inventory management

Real-time inventory data lets restaurants track ingredients from purchase to plate. Automated reordering and accurate demand forecasting help businesses maintain sufficient inventory across multiple locations, including central kitchens, commissaries, and storage facilities, while minimizing spoilage.

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Order management

NetSuite integrates POS, CRM, kitchen, delivery, and sales to synchronize and automate order fulfillment. With up-to-date order status and inventory availability, restaurants can consistently offer high-quality dine-in, takeout, and delivery services that create loyal customers.

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Supply chain management

Restaurants require strong vendor relationships. With NetSuite’s traceability, demand-based planning, and automated purchasing features, restaurants can more effectively work with vendors to reduce stockouts, manage costs, and ensure quality.

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Fixed asset management

NetSuite’s full-lifecycle asset management tools track equipment and appliance depreciation, warranties, and maintenance schedules. The solution also integrates with accounting features to generate reports on each asset’s financial impact.

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Procurement

NetSuite centralizes purchases and automates reordering to reduce manual effort, monitor vendor performance, and compare supplier costs. Now procurement teams can secure the best prices while maintaining a consistent supply of perishable ingredients.

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Transform your business with NetSuite
Restaurant ERP

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Before we had NetSuite, a lot of stuff we just didn’t do. If I could go back in time, I could tell myself, ‘Tim, you’re going to be doing things that you can’t even imagine that you would be doing.’ It’s incredible.

Tim Banks, VP of Business Operations, MD Restaurant Group

NetSuite Restaurant ERP benefits

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  • Optimize costs and profitability. Integrated financials and inventory management help restaurants manage food, supply, and labor costs and set menu prices that increase profitability.
  • Improve efficiency. Connecting POS, accounting, inventory, and HR into one system minimizes manual work, eases administrative burdens, and frees staff to focus on serving guests and improving the business.
  • Gain real-time insights. Customizable, role-based dashboards provide instant visibility into sales, labor, inventory, and newly launched initiatives, alongside analytics that support faster, more data-driven decision-making.
  • Enhance the guest experience. CRM, guest service, and marketing tools help restaurants get closer to customers by understanding their preferences, resolving issues, and building loyalty through personalized campaigns and new, convenient ways to connect.
  • Scale and adapt easily. As restaurants grow and their needs evolve, NetSuite’s flexible cloud platform can easily scale to add new menu options, locations, or franchises—without major investments in new IT infrastructure.

Challenges NetSuite Restaurant ERP solves

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  • Data silos. NetSuite integrates with existing and third-party systems, such as CRM and POS, replacing disconnected data sources with a cohesive platform that provides stakeholders across the organization with the same real-time information.
  • Manual processes. By automating routine tasks across finance, CRM, inventory, and procurement, restaurants reduce manual errors and ensuing delays companywide, speeding up operations and dedicating more resources to hands-on customer service.
  • Inventory and cost control. Real-time tracking and recipe management help restaurants minimize waste and spoilage, prevent stockouts, and balance inventory costs with diverse menus that satisfy customer demand.
  • Limited visibility. Live dashboards and automated reporting eliminate guesswork to give leaders a clear view of current and historical performance across every location and sales channel.
  • Complex compliance standards. NetSuite’s built-in, scalable compliance tools govern multi-entity consolidation, regional differences in food and health standards, tax calculations, and standardized reporting.

SuiteSuccess – Your proven path to success

Leveraging more than 25 years of experience working with tens of thousands of organizations, across all industries and business sizes, our SuiteSuccess customer lifecycle methodology helps customers transform their business. It starts by building an AI-powered, integrated business suite with industry-specific solutions. Then we engage with your business to ensure that we’re addressing your specific needs and guiding you along the way on how to best consume and optimize NetSuite to solve challenges of today and the future. This approach helps ensure customers experience faster time-to-value, better ROI, and greater employee adoption.

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How much does NetSuite Restaurant ERP cost?

Companies of every size, from prerevenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual fee. Your license is made up of three main components: core platform, optional modules, and number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite Restaurant ERP Software is available as an add-on module.

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Resources

Please note that some capabilities described on the page require partner integrations.