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Restaurants and Hospitality

Increase transparency and operational efficiencies with a single, unified restaurant and hospitality management software system

Today’s restaurants require a single scalable foundation to connect data sources and effectively manage their business. Adapting to consumers’ ever-changing preferences along with rising food and labor costs continue to drive innovation within the restaurant and hospitality industry. NetSuite delivers a modern and lightweight restaurant software for franchisors, restaurants and hospitality groups to drive revenue and reduce costs. With a solid foundation of back-end financials and inventory in a unified cloud platform, restaurants can elevate their business by adding the functionality required to meet their changing business needs including point-of-sale integration, commissary and franchise management, and more.

Benefits

GAIN INCREASED VISIBILITY

Make cross-platform, data-driven decisions by leveraging a centralized view of your restaurant business with role-based dashboards, reports and KPIs. Whether it’s the BOH Manager in the walk-in refrigerator, or the CFO in the board room, each role has access to the data they need to make more informed restaurant management decisions.

ELIMINATE MANUAL PROCESSES

Build efficiency by connecting or replacing multiple point solutions with a single suite of applications. By enabling one system of record for financials, inventory, POS, CRM and Human Capital Management (HCM), restaurants can reduce redundant data entry touch points.

SCALE YOUR BUSINESS

Enhance analytics to improve the customer experience, explore new ordering/delivery models and enter new geographies with a foundational platform to forecast and support your growth goals.

Featured customers

Product features

Enabling insights and innovation around restaurant financials, menu management, procurement, and overall guest experience.

Financials and Accounting

Leverage NetSuite’s restaurant financial segmentation, custom fiscal calendars and multi-concept/location consolidation to increase staff productivity, close the books faster and benefit from robust reporting tools that deliver insight into your restaurant’s financial performance.

Procurement

Manage your vendors and purchasing processes with the visibility and control you need to drive down cost of goods sold. Leverage par levels and reorder points to ensure you always have the right amount of product on hand.

Restaurant Inventory

Track ingredient inventory from purchase to plate with various recipe types, multiple units of measure, transfers, and dashboard KPIs. Quickly perform shelf-to-sheet cycle counts by storage area and shelf, and easily maintain count templates with drag-and-drop functionality.

CRM, Guest Service and Marketing

Gain a better understanding of your restaurant’s guest behavior through the guest service dashboard. Manage, resolve and track guest inquiries and complaints with case management to improve guest satisfaction. Build email marketing campaigns and track performance.

Fixed Assets Management

Manage the complete restaurant asset lifecycle and easily report on and track depreciating or non-depreciating assets. Track equipment warranties, set up maintenance schedules, and eliminate manual effort through an integrated accounting and asset management solution.

Franchise Management

Quickly and easily screen and acquire new franchisees, open new stores, manage and bill for projects, collect franchise royalties and recurring fees, and run consolidated sales reporting all in one, unified system.


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