Why NetSuite ERP for SaaS, Subscription, and Technology Companies


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NetSuite for SaaS, Subscription, and Technology Companies

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NetSuite ERP Features for SaaS, Subscription, and Technology Companies


Improve Your Order-to-Cash Process

Establish an efficient flow from sales quote to approved order to recognized revenue with workflows enhanced with AI that help automate approvals, pricing, and discounting. NetSuite helps you:

  • Automate, strengthen, and segregate controls across operations, accounting, and finance.

  • Use NetSuite CRM or integrate with leading CRMs to access real-time data for forecasts and reporting.

  • Manage all subscriptions, including hybrid subscriptions that span products and services, in one place.

  • Facilitate customer service with a 360-degree view of customers.

  • Use AI to help efficiently create product descriptions.


Business Impact

Lower Administrative Costs

Use native or integrated CRM to increase automation and boost speed and accuracy of service.

Increase Revenue Growth Rate

Automate the renewals process to increase customer lifetime value. Capitalize on upsell and cross-sell opportunities.

Speed Up Sales Cycles

Eliminate manual processes, simplify workflows, and take advantage of CRM integrations.

Unify Billing Across Multiple Revenue Streams

Automate billing across product, subscription, and services revenue streams with a solution tightly integrated with core financials and accounting. NetSuite helps you:

  • Automate the order-to-cash process.

  • Generate, send, and collect on invoices.

  • Communicate with customers efficiently.

  • Enhance the customer experience with easy bill payments.

  • Manage billing from multiple revenue streams.

  • Simplify billing that includes upsells and cross-sells.

  • Manage complex scenarios such as billing combined and decoupled from revenue recognition.

  • Automate contract renewals.

  • Support term and evergreen subscription management and co-termination.

  • Process terminations and cancellations.

  • Automate change order management.

  • Localize billing and financials across the globe.


Business Impact

Expedite Cash Conversion

Reduce billing errors, shorten invoice-to-payment cycle, and forecast cash with native reporting.

Reduce Days Sales Outstanding

Improve DSO/DBO with controls, visibility, and enhanced collection workflows.

Boost Revenue

Reduce revenue leakage with a flexible solution that scales rapidly and globally.

Accurately and Confidently Recognize Revenue

Solve complex revenue recognition challenges and ease compliance with evolving rules and guidelines. NetSuite helps you:

  • Comply with revenue recognition standards (ASC 606, IFRS 15).

  • Automate complex revenue recognition scenarios.

  • Support flexible revenue recognition schedules.

  • Consolidate revenue recognition, billing, and contracts in one system.

  • Manage contracts with multiple performance obligations.

  • Choose from numerous revenue recognition options, such as ratable, prorated, even period, milestone completion, percent complete, delayed activations, and more.

  • Support flexible allocation methodologies for standalone selling price (SSP) management.

  • Report deferred revenue forecasting, revenue forecast, deferred revenue rollforward, backlog management for ASC 606 compliance.

  • Automate deferred revenue reclass.

  • Manage multiple revenue books (ASC 606, IFRS 15) side by side.


Business Impact

Improve Back-Office Efficiency

Eliminate spreadsheets and manual work by managing all aspects of revenue recognition in one place.

Ease Compliance Concerns

Maintain compliance with applicable accounting standards. Manage disclosures with native reporting functionality.

Manage Deferred Revenue

Automate revenue recognition schedules and handle deferred revenue appropriately.

Accelerate the Financial Close

Close with confidence and report financials quickly and accurately. NetSuite combines rich accounting functionality with compliance management that eliminates manual reconciliation. NetSuite helps you manage:

  • Automatically process and post transactions to the general ledger for more efficient, accurate processing and billing.

  • Autogenerate and manage fixed assets and purchase orders, with automated three-way matching to confirm the accuracy of bills before payment.

  • Keep a comprehensive, centralized general ledger with prepaids, expense allocations, and memorized journal entries, which becomes the basis for statistical and budget-to-actual reporting.

  • Manage all subscriptions and automate revenue recognition rules in a single system.

  • Automate consolidations, support multiple books with different standards (US GAAP, IFRS, statutory reporting), and better manage complex domestic and international taxes.

  • Strengthen internal and audit controls and compliance with built-in access controls and granular audit trails.


Business Impact

Reduce Time to Close

Eliminate manual reconciliations and processes for greater speed and accuracy. With continuous close, you can start your month with critical information and insights instead of focusing on closing the previous month.

Increase Back-Office Efficiency

Automate the end-to-end financial close process so your business is ready to scale.

Simplify Compliance Management

Establish stronger controls with always-on audit trails.

Expand Internationally with Confidence

Seamlessly manage multiple currencies and languages, tax rules, and reporting requirements while maintaining visibility with NetSuite OneWorld. NetSuite helps you:

  • Consolidate domestic and global accounts in real time.

    • Close subsidiaries together or separately.

    • Close multiple accounting books together or separately.

    • Manage localization and statutory reporting.

  • Transact in 190 currencies and simplify multicurrency management.

    • Manage unrealized/realized gain or loss.

    • Eliminate and reconcile intercompany transactions across multiple subsidiaries.

    • Produce cumulative translation adjustment (CTA) reports.

  • Track audit and compliance reporting.

  • Support employees and customers in 27 languages.

  • Calculate domestic and international taxes with a configurable tax engine.


Business Impact

Greater Back-Office Efficiency

Multicurrency management tools improve reporting accuracy. NetSuite’s multilanguage options support customers’ and employees’ needs across the globe.

Faster Time to Close

Eliminate the complexity of managing multiple currencies and accounting books. Continuous consolidation allows for real-time tracking of financials throughout the period.

Better Decision Support

Get real-time visibility into your global business that reflects multiple accounting standards. Use this visibility and the system’s flexibility to adapt quickly and prevent period-end surprises.

Automatically Track Key Numbers

Track critical SaaS metrics for your business and leverage AI and CRM data to help take your reporting to new heights. NetSuite helps you:

  • Measure key revenue numbers such as annual recurring revenue and monthly recurring revenue by customer, product, subsidiary, and more; ARR/MRR rollforward; committed recurring revenue; and MRR bridge.

  • Monitor crucial customer metrics including customer lifetime value (LTV), annual contract value (ACV), customer acquisition cost (CAC), and various aspects of churn.

  • Forecast future pipeline based on data from your ERP and CRM.

  • Configure metrics to the exact needs of your company.


Business Impact

Drive Value from AI

Use AI in NetSuite Analytics Warehouse to provide visualizations, narrative reports, and deeper insights about SaaS metrics. Use AI to power more accurate forecasts faster.

Forecast Value

Connect your CRM and ERP data for a combined view of forecasted revenue and pipeline.

Eliminate Time-Consuming Reporting

SaaS metrics automatically update based on the latest data so you always have the latest information and insights.

NetSuite Software and Technology Customer Stories


NetSuite Helps Commvault Reduce IT Complexity

Venafi Streamlines and Grows Its Global Software Business

SymphonyAI flattens silos to gain global view of business

Software Vendor Pipefy Centralizes Financial Operations Between Business Units in Brazil and San Francisco

Resources

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Data Sheet

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