Easily manage workforce shift scheduling, track hours and calculate wages

What is NetSuite Workforce Management?

NetSuite SuitePeople Workforce Management (WFM) delivers a single solution to streamline shift scheduling, easily capture time and attendance across your workforce and calculate wages. With a visual scheduling tool, managers can see exactly where shifts need to be added or adjusted. Digital time tracking makes it easy for employees to clock in and out on a computer or mobile device. The mobile app provides a convenient way for managers and employees to accomplish common tasks, such as viewing schedules, managing shift swaps and more. Automate wages calculations with a built-in wage rules engine that seamlessly integrates with NetSuite SuitePeople Payroll.

What is NetSuite SuitePeople Workforce Management? (Video)

NetSuite Performance Management

Optimize Staffing

Optimize Staffing

Labor forecasting capabilities help manage labor needs and optimize your staffing, ensuring schedules are adequately covered.

Quick and Easy Time and Attendance Tracking

Eliminate paper punch cards and timesheets and the need to manually calculate hours. Digital time-clocking increases the efficiency of time collecting and payroll processing.

Attendance Tracking

Scheduling shift and time tracking using NetSuite Workforce Management is more efficient than how we used to do it. I can do all approvals directly in my NetSuite dashboard and create a payroll batch with one click.

Kristi Miller
Product & Platform Director, Urban Legacy

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NetSuite Workforce Management Benefits

NetSuite Performance Management Benefits
  • Improve Operational Efficiency. Streamline routine tasks such as scheduling, time collection, approving timesheets and running payroll.
  • Take the Guesswork Out of Scheduling. Visual shift scheduling capabilities allow managers to easily see if they are under- or over-staffing before it impacts your people, production or customer satisfaction.
  • Digital Time Tracking. Eliminate manual, error-prone data entry by having employees clock in and out on a computer, tablet or mobile device.
  • Accurately Pay Workers. Automatic calculation of hours, overtime and holidays helps minimize compliance risk. Seamlessly transfer calculations to SuitePeople Payroll for processing.

NetSuite Workforce Management Features

NetSuite Workforce Management allows businesses to eliminate multiple applications and spreadsheets by providing a single, solution that streamlines scheduling and improves time and attendance tracking.


Create, edit and reassign shifts in one place. The visual shift scheduling tool allows managers to use a combination of forecasts, employee schedule templates and labor deployment models to optimize their workforce scheduling. Build a flexible labor model that tells you how many people you need using sales and production data, and see where you may be under- or over-staffed.


Time & Attendance

SuitePeople Time Clock allows employees to punch in and out on an Android or iOS mobile app with geo-tagging, or you can specify on-site Android or iOS tablets with a PIN. Optional photo capture and biometric fingerprint verification eliminates the risk of buddy clocking. Electronically record your employees’ shift start and finish times and breaks, and compare against what was scheduled. At any time, managers can make needed changes by comparing staff schedules to the current environment. Filling a no-show or short shift is fast and easy.

Time & Attendance

Wage Calculations

Automatically calculate hours, overtime and holidays with the built-in wage rules engine. Apply unique company policies and rules and see them triggered as you build schedules and approve time worked. This allows you to consider the total cost of your schedules. Seamlessly send hours worked, in line with relevant rules and penalties, into SuitePeople Payroll.

Wage Calculations

Mobile App

The mobile app allows managers and employees to access and interact with their schedules from anywhere, anytime. Employees can clock in and out with the mobile app to easily track their time, confirm they’ll work the published shift schedule and get reminders of upcoming shifts and breaks. They can ask to swap shifts, and managers can approve or deny requests. Managers are notified if an employee has not punched in or out. To fill a shift at short notice, managers no longer need to dig out a list of phone numbers. In the mobile app, they can easily see who’s available and who will not affect labor targets with overtime.

Mobile App


Customizable dashboards allow you to organize and monitor your most important data at any point throughout the day, without having to search in multiple places. Forecasts combined with labor coverage data shows forecast sales against scheduled labor metrics, ensuring managers have profitability of the business top of their mind. Labor metrics are updated in real time as you adjust the schedule. See daily and weekly stats including forecast sales, labor cost percentages, sales per labor hour, customer counts and store or warehouse targets. With side-by-side comparisons of locations and KPIs, managers can see how they are tracking to their targets and make on-the-fly staffing adjustments.


Challenges NetSuite Workforce Management Solves

Challenges NetSuite Performance Management Solves
  • Optimized Staffing Levels. Use sales and production data to build labor models and see exactly where shifts need to be added or adjusted to ensure the right staffing levels.
  • Compliance Risks. Lower compliance risks with a solution that manages and automates the calculation of hours and overtime and files payroll taxes, all within one unified system.
  • Timecard Accuracy and Buddy Clocking. Employees can clock in and out on a range of devices, with optional fingerprint or photo identification providing additional verification.
  • Multiple Solutions. Reduce your costs compared with using multiple technology solutions, spreadsheets and outside services.
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How Much Does NetSuite Workforce Management Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and number of users. There is also a one-time implementation fee for initial set up. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite Workforce Management is available as an add-on module.

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pricing cost