Performance health management and monitoring

What is NetSuite SuiteCloud Platform Performance Monitoring?

NetSuite SuiteCloud Application Performance Management (APM) provides administrators and IT teams with visually interactive, dashboard-centric insights into a wide range of metrics, with up-to-the-minute status information to gauge the overall health of all of your test and production accounts. By proactively monitoring your NetSuite account, SuiteCloud APM ensures users remain productive and enjoy a consistently good experience while able to taking full advantage of every NetSuite product capability.


Complete Visibility into System Health

APM surfaces actionable data to prevent potential bottlenecks before they happen and optimize customizations at any stage of the software lifecycle. Drill down to further analyze granular runtime metrics like page and script execution timings to help pinpoint areas that may require optimization or other remedial action.

With NetSuite in the cloud, we are never disconnected from the business. We can be real-time with what’s going on.

Tommy Thwaites
Founder and CEO, Coda Coffee

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NetSuite SuiteCloud Platform Performance Monitoring Benefits


NetSuite SuiteCloud Platform Performance Monitoring Benefits
  • 24x7 Productivity. Keep your users productive and satisfied with their NetSuite experience by maintaining the highest possible levels of application performance and availability for your company’s account.
  • Performance Health Insights. Dashboards provide at-a-glance summaries of account health by surfacing a wide array of metrics and data points to keep administrators and IT informed and up-to-date.
  • Fast Root-Cause Analysis. Take the guesswork out of identifying problems contributing to performance lags, like long-running searches or scripts that may be timing out.
  • Better Capacity Planning. Detect when tuning or forecasting additional licensed capacity is needed to accommodate increases in web service-related traffic.

NetSuite SuiteCloud Platform Performance Monitoring Features


Monitor, troubleshoot, and fix issues potentially impacting business critical operations by leveraging a comprehensive yet intuitive set of interactive performance health monitoring tools to keep your account in shape and users working at peak efficiency.

Information-Rich Interface

A comprehensive set of dashboards and detailed subpages display real-time performance information in easy-to-understand visualizations and tabular views, intelligently flagging problem areas before they impact the business.

Information-Rich Interface

Interactive Drill Down

When performance issues like error rates or long-running processes are flagged in a dashboard interface, click to zoom into subtabs to view detailed statistics specific to the issue context and zero in on the root cause.

Interactive Drill Down

Selectable Monitoring Tiers

APM provides the flexibility to view response times by client, server and network tiers, so you can quickly diagnose the exact area needing attention.

Selectable Monitoring Tiers

Concurrency Monitoring

Keep track of how REST and SOAP web services are performing in support of SuiteTalk integrations with external environments, and gain actionable information to help plan for capacity or adjust when scheduled processes are active in your account.

Concurrency Monitoring

Operations Performance Profiling

Profiler Details allow you to gather and trace discreet operations to observe timing metrics along execution paths, then contextually transition to relevant views, such as SuiteCloud processors or record pages monitoring.

Operations Performance Profiling
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