Conversational AI AssistantAsk Oracle
Your AI assistant for answers, insights, and action.
No matter where you are in NetSuite, Ask Oracle is right there with you, ready to help. You don't have to think about which menu or report to open. Just say what you want, and Ask Oracle handles the rest.
Conversational AI, built for business
Ask Oracle delivers context-aware answers, visualizations, and recommendations grounded in your business. It’s an AI assistant that works alongside you and understands your data, workflows, roles, and permissions.
Make faster, more confident decisions
Turn real-time operational and financial data into clear insights, trends, and recommendations.
Find anything, instantly
Search reports, records, transactions, and metrics using your own words.
Ask. Understand. Act.
Get answers, analyze performance, uncover opportunities, and act through a single conversational experience.
Grounded in your data. Built for action.
By using comprehensive data from across the suite, Ask Oracle can provide answers, deliver insights, and take actions.
Answers and insights
Ask anything, from how to complete a task in NetSuite to complex operational or financial questions. Get clear explanations, visualizations, and insights that you can trust to help make better decisions faster.
Find what you need, fast
Search the way you naturally think. Whether you have a name, an ID, an email address, a phone number, or just a few keywords, Ask Oracle helps you find the right information without hunting through menus.
Collaborate with your data
When you need to dig deeper, easily move from chat into a dedicated canvas to build ad hoc dashboards, visualizations, and analyses, then share with your team.
Ask from anywhere
Access Ask Oracle on the go for instant access to business insights wherever work happens.
Built on trust and transparency
Ask Oracle operates within your existing NetSuite roles, permissions, and workflows. Responses include visibility into related data and reasoning, and actions always remain under your control.
NetSuite Conversational AI Assistant FAQs
What are conversational AI assistants?
Conversational AI assistants are applications that use artificial intelligence to interact with people through natural language, either by text or speech. They’re designed to understand user requests, maintain context during conversations, and generate helpful responses or perform tasks.
What is Ask Oracle?
Ask Oracle is a conversational AI assistant embedded within NetSuite that lets you search, navigate, and analyze data and take actions using your own words. Just say what you want, and Ask Oracle delivers context-aware answers, visualizations, and AI-driven insights.
How does Ask Oracle change the way you work in NetSuite?
Ask Oracle eliminates the friction associated with locating information, interpreting reports, and manually assembling business context by making data easier to access, understand, and act on through conversational interactions directly inside NetSuite.
How does NetSuite keep AI interactions with my data trustworthy?
AI in NetSuite operates within your existing roles and permissions—it can't access or act on anything beyond what each user is authorized to see or do. Ask Oracle adds another element of trust: transparency. It cites its data sources, lets you confirm whether answers are correct, and allows you to course-correct when they're not.
How secure is my data in NetSuite?
Hosted on the Oracle Cloud Infrastructure (OCI), NetSuite application and operational security is focused on protecting your data, services, and network via industry-leading controls, certifications, and privacy.
Can Ask Oracle interact with external LLMs?
No. Ask Oracle communicates only with NetSuite. It does not currently connect to external LLMs or access the public internet. To connect NetSuite data with external LLMs, use the NetSuite AI Connector Service.
Does Ask Oracle consume NetSuite AI Units?
Yes. Depending on the complexity of the Ask Oracle request, the use of NetSuite AI Units will vary.
