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What is NetSuite Hospitality ERP?

NetSuite Hospitality ERP brings together data from finance, property management, POS, reservation, CRM, inventory, and supply chain systems on a unified platform tailored for hotels, resorts, restaurants, and venues. Everything from bookings to purchases flows into a single, real-time database that gives managers clear visibility into occupancy, RevPAR, costs, profitability, and performance across all locations.

Optimize operations, speed closes, and enhance financial accuracy

Simplify hospitality operations

By integrating all hospitality systems and data sources, NetSuite helps front-of-house teams deliver exceptional service, lets finance close the books faster, and empowers executives to scale new concepts anywhere in the world—without adding siloed tech or operational complexity.

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NetSuite Hospitality ERP features

From night audit to final checkout, NetSuite Hospitality ERP helps orchestrate the entire guest lifecycle across all your properties and brands.

Accounting software

Automatically import nightly revenue summaries, guest charges, and settlements from PMS and POS systems. Handle tax calculations and consolidate all information into a multiproperty general ledger to help teams close faster and analyze profitability by segment.

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Financial management

Combine PMS occupancy and revenue feeds with NetSuite’s departmental cost data to deliver real-time RevPAR, multiproperty P&Ls, and rolling cashflow dashboards. Controllers can better forecast seasonal swings, fund capital projects, and stay compliant—no spreadsheets required.

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Global business management

Confidently launch new properties globally with built-in multicurrency financials and local tax and labor compliance. Integrations keep booking sites multilingual and guest profiles shared across locations, while dashboards let you monitor brand standards and performance worldwide.

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Enterprise performance management

AI-powered budgeting and forecasting configured for rooms, food and beverage, events, and other business segments help teams fine-tune staffing and pricing when demand signals shift. Real-time KPIs track performance against targets, supporting data-driven decisions.

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Inventory management

Track stock levels in real time across housekeeping as well as kitchen, bar, retail, and spa locations. Automate replenishment with par-level alerts and purchasing triggers to minimize spoilage and keep everything from minibar snacks to beauty products ready for guests.

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Order management

Capture and manage every guest transaction—catering, spa treatments, room service, merchandise sales, stadium concessions—in one system. Automatically route requests to the right prep area or stockroom for accurate billing and timely delivery.

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Supply chain management

Synchronize purchasing, vendors, and inbound logistics across all departments, from food and beverage to spa and facilities. Monitor supplier performance, approve substitutions or property-to-property transfers, and help maintain uninterrupted service even when supply chains are disrupted.

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Warehouse management

Coordinate receiving, putaway, and pick paths across back-of-house storerooms with advanced tracking technologies that help keep every SKU in its proper place. System-guided tasks direct staff efficiently so guest-facing areas are continuously supplied.

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Procurement

Centralize sourcing and approvals for everything from Wagyu beef to linens. Automate three-way matching while monitoring supplier performance with scorecards. Pool demand across properties to unlock group discounts and greater negotiating power.

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Transform your business with
NetSuite Hospitality ERP

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Having NetSuite and its efficiencies is pivotal for us, because we needed to find ways to save time.

Ryan Gillies, Senior Director of Finance & Business Technology, Comcast Spectacor

NetSuite Hospitality ERP benefits

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  • Automated financial processes. End-to-end automation eliminates nightly data reentry, letting finance close the books days sooner and spend more time on analysis.
  • Inventory visibility. Real-time dashboards reveal room availability and par level stock at every property, helping teams capture last-minute bookings, spot shortages early, and avoid costly rush deliveries.
  • Supply chain optimization. Integrated demand forecasts synchronize with suppliers so properties receive the right products at the right time, even during sudden occupancy spikes.
  • Accurate order management. Every catering, spa, room service, or retail charge lands on the correct folio automatically, eliminating manual rekeying and billing surprises.

Challenges NetSuite Hospitality ERP solves

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  • Manual processes. Automated workflows replace spreadsheets and siloed PMS/POS data, minimizing duplicate entry and costly errors.
  • Data accessibility. Unifying guest, revenue, labor, and operational data from multiple systems into one real-time platform powers faster decision-making.
  • Data integrity. Centralized data sources simplify compliance audits by maintaining consistent financials and inventory counts.
  • Meeting expectations. Real-time guest insights and integrated operations give staff the tools to deliver personalized, consistent service at every touchpoint.
  • Balancing supply and demand. Demand planning and predictive analytics enhance forecasting accuracy to optimize stock levels.
  • Managing multilocation complexity. Multicurrency support, tax localization, and consolidated reporting simplify management across international locations.

SuiteSuccess – Your proven path to success

Leveraging more than 25 years of experience working with tens of thousands of organizations, across all industries and business sizes, our SuiteSuccess customer lifecycle methodology helps customers transform their business. It starts by building an AI-powered, integrated business suite with industry-specific solutions. Then we engage with your business to ensure that we’re addressing your specific needs and guiding you along the way on how to best consume and optimize NetSuite to solve challenges of today and the future. This approach helps ensure customers experience faster time-to-value, better ROI, and greater employee adoption.

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How much does NetSuite Hospitality ERP cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite Hospitality ERP is available as add-on module.

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