What is the NetSuite AI Connector Service?

The NetSuite AI Connector Service is a protocol-driven integration service supporting Model Context Protocol (MCP) that gives customers a flexible and scalable way to connect their own AI to NetSuite. With support for bring-your-own-assistant and an extensible, protocol-agnostic design, you aren’t locked into a single AI provider. This flexibility gives businesses long-term control over their AI strategy as models, platforms, and capabilities evolve. Use NetSuite's Customer Success AI consulting services team to help design, build, and deploy custom MCP solutions tailored to your unique workflows and business needs.

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AI your way

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A New Standard for AI-ERP Integration

While most ERP vendors are adding AI as fixed, embedded features, our platform-first approach of a protocol-based, extensible architecture allows structured, governed, and developer-defined interactions between ERP and external AI systems.

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Benefits of the NetSuite AI Connector Service

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  • Full Control. Enables developers to define what their AI system can see and do, with full permissions and role-based access.
  • “Bring Your Own AI” Model. Supports multiple assistants and agent platforms in a standards-based way.
  • Flexibility and Choice. With support for bring-your-own-AI and an extensible, protocol-based design, gain the freedom to select the AI models and platforms that best align with your evolving needs.