NetSuite Accounts Receivable

Customer Records

Maintain accurate customer data, including contacts, transaction history, items purchased, open invoices, communications history and more. Configurable user roles and privileges enable finance teams to specify who can access accounts and modify records, helping keep customer information secure.

Automated Invoicing

Automatically convert sales orders to invoices as orders are fulfilled. Easily customize invoice templates to meet customers’ unique billing needs. Bill by mail, email, fax or electronically. Easily calculate VAT, sales and other taxes. Posting transactions to the general ledger automatically saves time, avoids error-prone manual data entry and ensures accounts receivable data is always up to date.

Invoice Consolidation

Streamline the billing process with consolidated invoicing. When customers place multiple orders within a single billing period, NetSuite combines statements into a unified invoice. When payment is made, it is allocated to each order. Finance teams get faster billing and more efficient invoice processing. Customers pay once, increasing convenience while reducing days sales outstanding (DSO).

Payment Management

Accept payments via cash, credit card, check, bank transfer, electronic funds transfer (EFT) or another electronic format. Automatically match customer payments to open invoices, or apply a single payment to multiple bills. Track customer deposits against performance milestones for accurate billing, apply credits automatically and manage refunds with ease.

NetSuite Payment Link makes it easier for businesses to receive payment by including a “pay now” option on electronic and printed invoices.

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Dunning and Collections

Proactive, consistent customer outreach speeds accounts receivable collections. With NetSuite, companies can automatically send reminders in multiple languages and currencies before or after payment is due. Finance teams gain the flexibility to administer company policies while customizing communications to white-glove customers.

Reporting

Configurable AR reports, easy-to-use tools and custom segments allow for multidimensional analysis of receivables data. Report unpaid balances by region, salesperson, distributor or other criteria, and track payment history to identify customers that routinely pay late to improve collections forecasts.