NetSuite Certification

Why get NetSuite Certified?

Benefits for Individuals:

• Become part of an elite NetSuite professional network
• Increase your professional opportunities with recognized and respected certifications
• Distinguish yourself from non-certified peers to accelerate your career
• Access a closed LinkedIn community of other NetSuite Certified individuals for networking
• Promote your NetSuite Certified achievement in the form of:
  • NetSuite Certified logos for use on business cards and web site
  • NetSuite Certified Certificate of achievement
• Get 30% discount on scheduled NetSuite Training courses to continue your professional development

Benefits for NetSuite Customers:

• Gives you confidence when hiring as you can seek the most qualified individuals, only those who are certified
• Will help you achieve greater ROI from your NetSuite investment as your staff will be able to support the product better
• Ensures that your staff is trained to the highest skill level and has a thorough understanding of NetSuite
• Validates that your staff’s skills and knowledge have been retained and can be applied on the job
• Provides a recognized benchmark by which to measure and evaluate your employees
• Increases your staff’s productivity and ensures the quality of NetSuite implementations and ongoing support
• Ensures that your staff will provide better support to your users
• Obtain discounts on training for employees who are NetSuite Certified

Benefits for NetSuite Partners:

• All of the above, plus…
• NetSuite Solution Provider program offers enhanced Customer Support options for Partners who meet NetSuite Certified staffing recommendations

Certification Justification

SuiteFoundation Exam

Passing this exam confirms that you have the knowledge necessary to become SuiteFoundation Certified.

• Registration Fee: $250
• Retake Fee: $150
• 80 minutes allotted to complete 66 multiple-choice and matching questions

Description of a Qualified Candidate:

The candidate can work with the NetSuite product and has a basic understanding of the following concepts and features which are covered on the exam:

• Features and standard modules (i.e., CRM, ERP)
• Company and user preferences
• Relationship of users, roles and permissions
• Customization options of the user interface
• Dashboards, reports, and searches
• Standard record types and how they are structured
• NetSuite product release process

Recommended Requisites/Courses:

• Skill Level: Six months experience administering the NetSuite application or equivalent knowledge
• ERP: Fundamentals
• Marketing Automation Workshop
• NetSuite: Administrator Fundamentals
• NetSuite Certification: SuiteFoundation Exam Preparation
• Sales Force Automation: Fundamentals
• SuiteAnalytics: Financial Reports and Searches

SuiteFoundation Study Guide:

More detailed information about the SuiteFoundation Exam and included Topics can be found HERE.

SuiteFoundation Sample Test is available HERE.

The Process

The NetSuite Administrator Certification consists of two exams:

You must pass both exams to become a NetSuite Certified Administrator.

Administrator Exam

Passing this exam certifies that you have the knowledge and skills necessary to be a Certified NetSuite Administrator.

• Registration Fee: $250
• Retake Fee: $150

Description of a Qualified Candidate:

The candidate has ideally 1 year of experience configuring and managing a robust NetSuite implementation. The candidate can perform the day-to-day tasks of managing the application to meet the company's needs. Administrators should have knowledge of the standard business processes, standard accounting practices, advanced features, options and capabilities of the product.

Subject Areas Covered by Exam:

• SuiteAnalytics
• SuiteBuilder
• SuiteCloud Platform
• Setup and Administration
• Data Security
• Working with NetSuite

Recommended Requisites/Courses:

• Skill Level: Refer to Description of a Qualified Candidate
• ERP: Fundamentals
• NetSuite: Administrator Fundamentals
• SuiteAnalytics: Reports and Searches
• SuiteAnalytics: Advanced Searches
• SuiteCloud: Exploring the NetSuite Platform
• SuiteFlow: Workflow Fundamentals
• NetSuite Certification: Administrator Exam Preparation

Administrator Study Guide:

More detailed information about the NetSuite Administrator Exam and included Topics can be found HERE.

Administrator Exam Sample Test available HERE

The Process

The NetSuite ERP Consultant Certification consists of two exams:

You must pass both exams to become a Certified NetSuite ERP Consultant.

NetSuite ERP Consultant Exam

• Registration Fee: $250
• Retake Fee: $150
• 120 minutes allotted to complete 80 multiple-choice and matching questions

Description of a Qualified Candidate:

The candidate has the equivalent experience of performing 5–10 medium scale, or 2–3 enterprise NetSuite ERP implementations, which is roughly equivalent to at least 2 years' worth of NetSuite implementations in a consultant-related role. They can match NetSuite ERP solutions to business requirements. This person can advise on how to change standard ERP workflows, when to use scripting tools to meet the business needs, and when to extend use through integrations. This consultant can explain the implications and benefits of NetSuite configuration options.

Subject Areas Covered by Exam:

• ERP
• Analytic
• OneWorld
• Platform
• Data Strategy

Recommended Requisites/Courses:

• Skill Level: Equivalent to at least 2 years' worth of NetSuite implementations in a consultant-related role
• ERP: Fundamentals
• Inventory Item Costing
• NetSuite: Administrator Fundamentals
• NetSuite: Financial Management
• SuiteAnalytics: Financial Reports and Searches
• SuiteAnalytics: Advanced Searches
• SuiteFlow: Workflow Fundamentals
• SuiteCloud: Exploring the NetSuite Platform
• NetSuite Certification: ERP Consultant Exam Preparation
• Using Accounts Receivable (AR)
• Blog post: Three Steps to NetSuite ERP Consultant Certification by Joanne Coleman.

ERP Consultant Study Guide:

More detailed information about the ERP Consultant Exam and included Topics can be found HERE.

ERP Consultant Exam Preparation:

Get ready for the ERP Consultant Exam by attending the two-day ERP Consultant Exam Preparation. More details about this class are available HERE.

ERP Consultant Exam Sample Test available HERE

The Process

The SuiteCloud Developer II Certification consists of two exams:

You must pass both exams to become a NetSuite Certified SuiteCloud Developer II.

SuiteCloud Developer II Exam

• Registration Fee: $250
• Retake Fee: $150

Find information about the transition from the SuiteCloud Developer Certification to the SuiteCloud Developer II Certification exam here. Questions on availability of both old and new SuiteCloud Developer Exams are addressed in this FAQ.

Description of a Qualified Candidate:

The candidate:

• Ideally has 1–2 years of experience working with a range of SuiteCloud technologies.
• Has 2–3 years of relevant software development experience.
• Has the knowledge and skills necessary to design, develop, test and deploy secure, scalable, reliable performance solutions to customize, extend and/or interact with NetSuite.
• Can explain the implications and benefits of NetSuite development and platform options.
• Knowledge of JavaScript, SQL, SOAP, XML, JSON, and REST technologies will also be helpful.

Subject Areas Covered by Exam:

• SuiteScript (2.0)
• SuiteAnalytics
• SuiteFlow
• SuiteTalk
• SuiteBundler
• SuiteBuilder
• Design Fundamentals

Recommended Requisites/Courses:

• ERP: Fundamentals
• NetSuite: Administrator Fundamentals
• SuiteAnalytics: Reports and Searches
• SuiteAnalytics: Advanced Searches
• SuiteCloud: Exploring the NetSuite Platform
• SuiteFlow: Workflow Fundamentals
• SuiteFlow: Advanced Workflows
• SuiteScript 2.0: Extend NetSuite with JavaScript
• SuiteScript 2.0: Custom User Interface Development
• SuiteScript 2.0 for Experienced SuiteScript Developers
• SuiteTalk: Integrate with SOAP Web Services
• SuiteCloud Developer II Exam Preparation (SuiteScript 2.0)

SuiteCloud Developer II Study Guide:

More detailed information about the SuiteCloud Developer II exam and included topics can be found in the study guide here.

The annual New Release Quiz is an open-book, unproctored, online quiz to verify awareness of the two new releases each year. They are made available in conjunction with the second release of the year.

For the Annual New Release Quiz, anyone who passed their NetSuite Certification Exam earlier than January 1 of the current year is required to pass the New Release Quiz to keep their Certification Status “Current”. To check the date you passed your NetSuite Certification Exams, you can click the Verify Certification button above.

Questions will be Multiple Choice, Multi-Select, or Matching. All questions will be based upon the Release Notes. Review of the Release Notes ahead of the New Release Quiz is recommended, and these can also be referenced during the Quiz itself. Resources for more in-depth learning of each New Release include:

• Release Notes
• Release Preview Videos
• Product Manager recorded trainings in SuiteAnswers
• SuiteAnswers articles

These resources are available in SuiteAnswers during each release.

The New Release Quiz is available on the same testing platform as all other NetSuite Certification Exams. Please click the Register for Exam button above, or log in at www.webassessor.com/netsuite.

About the SuiteAnalytics User Exam

Passing this exam confirms that you have the foundational knowledge and skills necessary to understand and use the searches, reports, and dashboard features of NetSuite. The credential awarded for passing this exam is the NetSuite Certified SuiteAnalytics User.

• Registration Fee: $150
• Retake Fee: $150
• 60 minutes allotted to complete 30 multiple-choice and matching questions

Description of a Qualified Candidate:

The candidate has a solid understanding of NetSuite data structure and can pull data from NetSuite using Reports, Financial Reports, and Searches functionality. The candidate can identify the differences between the capabilities of these tools, and knows how to customize layout and format across all of them. They understand how to use expressions, functions, and formulas in NetSuite SuiteAnalytics. The candidate can build dashboards to suit the needs of a variety of end users.

Subject Areas Covered by Exam:

• Reports and Searches
• Advanced Searches
• Report Builder

Recommended Training and Background:

• SuiteAnalytics: Financial Reports and Searches (2 days)
• SuiteAnalytics: Advanced Searches (2 days)
• Six months experience building searches and reports in NetSuite using SuiteAnalytics platform

Maintaining Your NetSuite Certified Status:

For details about retake policy and ongoing requirements to maintain your certification or examination status, see the NS Certification Policy available on the NS Certification webpage.

More detailed information about the SuiteAnalytics User Exam and included topics can be found in the Study Guide posted here.

SuiteAnalytics User Sample Test available HERE.

Announcing the Brand new NetSuite certified financial user

About the Financial User Exam

Passing this exam confirms that you have the foundational knowledge necessary to navigate around the NetSuite system and understand core NetSuite accounting and finance functionality. The credential awarded for passing this exam is NetSuite Certified Financial User.

• Registration Fee: $150
• Retake Fee: $150
• 60 minutes allotted to complete 30 multiple-choice and matching questions

Description of a Qualified Candidate:

The candidate can navigate all finance/accounting parts of the NS application, and understands where to find resources. They can articulate the features and standard modules related to accounting. They understand NetSuite release cycles and can find information about the product. They can articulate NetSuite standard accounting process flows.

Subject Areas Covered by Exam:

• Subsidiaries, Classifications, Chart of Accounts
• Accounts Receivable
• Billing Schedules
• Accounts Payable
• Banking and Payment Processing
• Journal Entries
• Budgeting
• Expense Allocations
• Financial Reports and KPIs
• Period and Year-End Close

Recommended Training and Background:

• NetSuite: Financial Management (2 days)
• Three months experience in accounting or finance roles using any system

Maintaining Your NetSuite Certified Status:

For details about retake policy and ongoing requirements to maintain your certification or examination status, see the NS Certification Policy available on the NS Certification webpage.

More detailed information about the Financial User Exam and included topics can be found in the Study Guide posted here.

Financial User Sample Test available HERE

Administrator Exam

ERP Consultant Exam

Financial User Exam

SuiteAnalytics User Exam

SuiteCloud Developer II Exam

SuiteFoundation Exam

Administrator Exam Sample Test available HERE

ERP Consultant Exam Sample Test available HERE

Financial User Sample Test available HERE

SuiteAnalytics User Sample Test available HERE

SuiteFoundation Exam Sample Test available HERE

SuiteCloud Developer II Exam Sample Test (Draft) available HERE

What is the difference between Administrator and User level certifications?

User level certification exams are shorter, and require less experience with NetSuite. Typically, NetSuite Customer end users will find these certifications are a good match with their knowledge of NetSuite. Administrator level exams, on the other hand, require understanding of NetSuite setup, configuration, and standard vs. custom processes. These exams are longer and more challenging.

What terms apply to me if I participate in NetSuite’s exam and certification program?

You must review and agree to all terms in NetSuite's Certification Policy and the NetSuite Certification Agreement and other policies provided or made available to you by NetSuite.

Why "ERP" Consultant? What about CRM, Ecommerce, or other specializations?

Most customers rely on NetSuite ERP to run their business. Because of this, customers are demanding experienced NetSuite ERP consultants. We are offering the ERP Consultant Certification to meet this demand.

Do I have to pass the SuiteFoundation Exam separately for each additional Certification Title?

Once you have passed the SuiteFoundation Exam, as long as you keep this status Current by passing the annual New Release Quiz, you do not need to take it again. So, if you passed the SuiteFoundation once, this counts toward any or all of our certifications.

Once I have passed the SuiteFoundation Exam, how long do I have to take the next exam to complete my Certification Title?

Once you have passed the SuiteFoundation Exam, as long as you keep this status Current by passing the annual New Release Quiz, there is no time limit on how long until you take your next exam.

Where can I take the certification exam? Do I have to go to a testing center?

You sign up with the third party vendor Kryterion, who administers and proctors the computerized exams. There will be 2 ways to take the exams:

• Testing center: Search for locations using this link:
  http://www.kryteriononline.com/Locate-Test-Center
• Online proctored exam—installation of software is required ahead of time. Internal (embedded) laptop camera is permitted. More details are available here: http://kryteriononline.com/delivery-options/online-proctoring/

When can I sign up for the tests? I want to be certified!

You can register for an exam using this link: www.webassessor.com/netsuite

How much does an exam cost?

Exams vary in cost depending on level. See each exam for details.

If you fail to pass an exam, you may request a discounted fee to retake it after 15 days, by emailing certification@netsuite.com.

How do I purchase bulk vouchers?

You need to fill in the Bulk Voucher Purchase Form and send it to Kryterion. The vouchers will be good for 12 months from the date of purchase and no extension will be allowed.

What form will the questions take?

The questions are all multiple-choice or matching.

In what languages are the NetSuite Certification Exams available?

The NetSuite Certification Exams are in English only. Non-native English speakers may request additional time by emailing certification@netsuite.com. Please allow two weeks for your request to completed.

Will I have access to a demo account while I am taking the test? (So I can look up SuiteAnswers?)

The computer screens are locked during the exam, so there is no access to any materials or online sources for information. Scratch paper and calculators are not allowed.

I have dyslexia, I am not a native English speaker, I have Test Anxiety, or otherwise need assistance. Can you provide special accommodation for the exam?

If you need a special accommodation in testing, please contact certification@netsuite.com 60 days in advance of your desired testing date.

Will I know right away if I passed or failed?

Yes, test results will be available immediately.

What score do I need to get to pass?

The required passing score is confidential.

If I fail, how soon can I retake the test?

A 30-day waiting period between re-tests is required.

If I fail, will you tell me what areas I should study?

You will be notified of sections where you scored less than 50% correct. It is possible to score above 50% on all sections and still be below the passing score.

How long are the exams?

Duration of each exam, and number of questions, are listed in the study guide for each exam.

How can we reschedule in less than 72 hours before the exam?

The 72-hour advance notice required to reschedule exams is not controlled by NetSuite. This is a policy of our testing vendor, and is part of their contract with the testing centers. We have no ability to reschedule the exam within that 72-hour window, nor can we waive your testing fees.

What version are the exams written on?

As a cloud company, NetSuite Certification exams are updated to match the current version of the NetSuite product. However, we roll out our new release in phases, and some customers may be on the leading (new) release, while other customers are on the lagging (old) release, for a period. Click this link for a table that identifies to which NetSuite version the exams have been updated.

Where can I find Study Guides for the exams?

The Study Guides are available under the Exam descriptions above, and under the Study Guides section.

Will there be required training before I can take the certification exams?

Recommended training is identified in the exam descriptions and study guides found on the certification webpage tabs. Contact training@netsuite.com for help in developing a learning plan tailored to your needs and requirements for certification.

If I take the training, will I be guaranteed to pass the exams?

Completing NetSuite training does not guarantee that you will pass the exams; however, formal training will help you prepare for the exam and ensure that you have core NetSuite knowledge.

Where can I find sample Tests?

Please see Sample Test section above. Future versions will be posted as they become available.

I want to do the testing online. What setup do I need?

The most important requirement is to click on the correct Exam when registering. Click "Online" for the online proctor service (also called "Secure Wrapper Proctored").

You may use your internal (embedded) camera in your laptop computer, but you will have to install software ahead of the exam date. More details are available at this link: http://www.kryteriononline.com/docs/PreparingForYourExam.pdf

How do I prepare for an Online Proctored Exam?

• Prepare your computer one week in advance of your exam appointment.
• Click here to download and review the instructions and webcam requirements. Please note: NetSuite, as the Test Sponsor, allows the use of an embedded camera.

How do I launch my online exam?

• To launch the assessment(s), log into your Test Taker home page at http://www.webassessor.com/netsuite using the login and password you received in your confirmation email from donotreply@kryteriononline.com.
• Click on the launch button to the right of the name of your assessment to begin.

I am having trouble with the Online Proctored Exam!

• If you are using the KRYTERION Online Proctored (OLP) Services (“Secure Wrapper Proctored”) and are having trouble with the installation of KRYTERION required software, biometric enrollment, and/or the test launch process including biometric authentication and camera placement, please contact KRYTERION OLP Support at 800-491-6595 or 602-659-4665 or send an email to olpsupport@kryteriononline.com Monday through Sunday from 8:00 AM to 12:00 AM (Arizona Time) and during all regularly scheduled Online Proctored testing sessions.

How do I find the ONSITE Kryterion Test Center?

• If you are having difficulties finding one of our Kryterion Testing Network (KTN) centers within a 100-mile radius, and/or a KTN center with available dates and times, please contact the KTN Support Team at 800-403-6199 (US and Canada) or +1 602-281-3591 Monday through Friday from 7:00 AM to 4:00 PM (Pacific time) or send an email to ktnsupport@kryteriononline.com.

How do I report problems with the Test Center?

• If you feel you were not proctored properly, or if you observe any inappropriate behavior from the KTN center staff, please protect the integrity of your testing experience. Call or email the KTN Support Team using the above contact information.

Once I pass the exam, how long to confirm my certification?

Be sure to email us at certification@netsuite.com to speed up the response time. Allow approximately two weeks to receive confirmation of certification and related benefits.

How will someone be able to verify my Certification Status?

• Anyone can use the NetSuite Certification Status Search Tool (see button above).
• If you pass the exam and your status is current, you can use the NetSuite Certification logo and other designations under the terms NetSuite provides. You as an individual (not your employer or organization) have the option to place a NetSuite Certification logo on your business cards, email signatures, resume and individual social media profile.
• There are private Groups on LinkedIn which you may request to join, and which can then be displayed on your profile.
• Alternatively NetSuite will confirm whether an individual has passed a particular exam or whether his/her status is current. To verify this information, please contact certification@netsuite.com.

How do I keep my Certification current ?

Please refer to the Exam descriptions above, or the Oracle NetSuite Certification Agreement – Section 2C. This policy is available, to test takers, in the Kyrterion testing platform.

Will I get a logo to put on my company or organization website?

No, the certification is for individuals, not companies or organizations. Your employer or organization may state it has "X" number of individuals with a certification under the terms of the Certification Policy.

How do I notify the NetSuite Certification Program about a change in my email, location, or employer?

The best way is to email us directly at certification@netsuite.com with the new information. You are responsible for keeping NetSuite informed if your contact or employer information changes. This helps NetSuite administer the Program and communicate to you about important information that may affect your Certification. We may also check your profile under www.webassessor.com/netsuite to verify email if something bounces.

What does it mean an individual says "I am NetSuite Certified" or I see a NetSuite Certified logo on a person's business card, resume, email or social media page?

An individual may only make this statement if they have successfully passed required Exams to earn a NetSuite certified title and currently satisfy all requirements of the program, including periodic re-testing and ongoing compliance requirements. . See http://www.netsuite.com/certification under each Exam tab for recommended prior background and experience for a test taker.

How do I notify NetSuite of improper use of NetSuite certification logos, titles, or other improper claims?

Please send email to the NetSuite Certification team at certification@netsuite.com with details of the improper use, including person or company and media involved

How do I register to take the Annual New Release Quiz?

The New Release Quiz is available on the same testing platform as all other NetSuite Certification Exams. Please click the Register for Exam button, or log in at www.webassessor.com/netsuite.

How do I know if I must take the Annual New Release Quiz?

Only Administrator level certifications require the Annual New Release Quiz. If you have an Administrator level certification, then check the date you passed your NetSuite Certification Exam(s). You must take the New Release Quiz for each year AFTER you became NetSuite Certified. If you don’t remember, you can click the Verify Certification button on the right side above.