As the bookstore for the University of Oregon, The Duck Store sells everything from textbooks to hoodies to art supplies at its 13 locations and online. The Duck Store relied on separate systems for textbook sales and general merchandise sales with a third solution to support ecommerce. To maintain accurate inventory with these siloed systems, an employee had to manually upload online orders into the ERP and in-store sales into the ecommerce platform every day.
The Duck Store
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“Being able to fulfill orders more quickly because of better inventory management is allowing us to stay competitive with the Amazons of the world.” Alex Lyons, CIO, The Duck Store