Deliver the highest-quality products, consistently

What is NetSuite Quality Management?

NetSuite Quality Management formalizes and automates policies, standards and practices to deliver the highest quality products with minimal overhead. Quickly and easily select the tests you want to perform, set parameters to evaluate results and define policies for testing at receiving and during the production process. NetSuite automatically tells inspectors what to test and when, collects results and executes remediation workflows as required.

What is NetSuite’s Quality Management Solution? (Video)

NetSuite quality management dashboard

NetSuite work orders screen on a tablet screen

Easily Perform Inspections

With NetSuite’s mobile interface, quality engineers can perform inspections, review standards, record results and submit data for analysis — directly from the inspection area. That delivers real-time feedback and instant access to test results.

Ensure Product Quality

Trigger quality inspections automatically based on select actions or conditions. This ensures products and materials are checked consistently, regardless of who is performing the inspection.

NetSuite quality inspection list dashboard

It would be impossible to continue to grow as we have without NetSuite. We have customer financial, production and manufacturing data all in one place.

Kathryn Small
Special Project Manager, White Labs

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NetSuite Quality Management Benefits

  • Formalized Quality Policies, Standards and Practices. Ensure quality inspections are performed consistently based on applicable metrics.
  • Improved Product Quality. Regular inspections ensure products will meet customer expectations before they’re entered into inventory.
  • Easy Collection of Inspection Results. Using the mobile app, automatically collect and record inspection results and set prompts for next steps when necessary.
  • Analysis of Large Volumes of Raw Data. Define how many items need to be inspected and the rules, then gather and analyze that data right in NetSuite.

NetSuite Quality Management Features

NetSuite Quality Management helps businesses meet regulatory, customer and internal quality standards. Included templates and tools help maintain and associate collected data with other business records and workflows to spot issues, such as a new vendor that’s not meeting expectations.

Test Definitions

NetSuite provides a master list of predefined profiles that specify the type of inspection to be performed, acceptable limits, the minimum qualifications of the inspector and the category and method of inspection. This enables businesses to enforce standards on inspector credentials, capture measurements and compare data to pass/fail limits. Each inspection can be set up with multiple data elements that define the parameters of the inspection process.

NetSuite quality inspection controller test dashboard

Receiving and In-Process Inspections

Tests associated with a particular item can be performed on demand, upon receipt and during the manufacturing process. Because tests have already been defined, they are easily attached to an item or operation to ensure compliance with quality-control procedures. Items that fail an inspection can be moved to a hold location for further processing.

NetSuite item inspection dashboard on a tablet screen

Mobile Data Collection

NetSuite’s tablet interface provides a convenient way to capture and process test data directly from the shop floor or receiving dock. The mobile collection interface is designed to deliver all the information a quality engineer needs to efficiently and accurately gather and analyze results. With the tablet, engineers can easily perform inspections, review standards, record outcomes and submit data for analysis directly from the work area — providing real-time feedback and instant access to testing outcomes.

NetSuite work order completion dashboard in a tablet screen

Challenges NetSuite Quality Management Solves

  • High COGs. Lower the cost of goods sold by minimizing reworks and product defects.
  • Vendors Not Meeting Standards. Inspect raw materials and conduct spot checks throughout the production process to ensure standards are met.
  • Unhappy Customers. Minimize returns and increase client satisfaction by delivering products that meet expectations.
  • Quality Disparities. Eliminate inconsistency by ensuring products are produced according to preset parameters.

How Much Does NetSuite Quality Management Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite Quality Management is available as an add-on module.

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