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What is NetSuite Order Fulfillment?

NetSuite order fulfillment ensures customer orders are delivered quickly and accurately. By simplifying and standardizing fulfillment processes, companies increase efficiency and decrease errors. Using pick-and-pack logic and strategies, users are guided through the fulfillment process, ensuring inventory is managed in accordance with company policy. By defining a wave release strategy, setting wave status and selecting single or multiple picking types, companies can further customize and control the way orders are processed.


Avoid Costly Mis-Picks

Predefined pick strategies guide users through the picking process. Use of a mobile device ensures orders are picked correctly the first time, every time.


Improve Utilization of Inventory

Cross-subsidiary fulfillment allows orders to be fulfilled from any location, speeding delivery times and ensuring optimal use of inventory.

We have seen a 20% improvement to employee productivity since implementing NetSuite WMS and the related process changes.

Phil Negri
CFO, Action Health

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NetSuite Order Fulfillment Benefits


  • Improve Order Fill Accuracy. Using mobile devices, users are guided through each step of the order fulfillment process, minimizing errors.
  • Increase Order Fill Rate. Process orders more quickly by filling like orders at the same time.
  • Optimize Inventory Utilization. Fulfill orders from any location using cross-subsidiary fulfillment.
  • Boost Labor Utilization. Wave release functionality releases like orders together, and multi-order picking and packing prompts staff to pick all like items for multiple orders at once.
  • Accurate Shipping Details. GS1 barcode scanning ensures all necessary shipping details are automatically included, avoiding shipping delays.

NetSuite Order Fulfillment Features


An efficiently run warehouse is critical to customer satisfaction. Even the most innovative consumer experience can be negated in an instant if you’re unable to deliver products quickly and accurately.

Pick, Pack & Ship

Using the NetSuite WMS mobile app, users are guided to fulfill orders in the most efficient manner possible. By predefining preferred picking strategies, companies streamline shipping processes and increase operational efficiencies. Wave picking and pick task generation logic allow for picking zone prioritization and enhanced sequencing using pick path logic.

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NetSuite picking screen on a mobile screen

Cross-Subsidiary Fulfillment

Optimize inventory and decrease time to delivery by fulfilling orders from any location. Predefined rules automatically assign fulfillment locations based on your business guidelines, inventory availability and geographic location.

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NetSuite global inventory relationship dashboard

Carrier Integration

Integrations with many of the world’s leading carriers, including UPS, FedEx and USPS, ensures customers receive orders on time.

NetSuite carrier integration dashboard

Challenges NetSuite Order Fulfillment Solves


  • Inefficient Order Release. Release like orders to the warehouse together to optimize picking efficiency.
  • Inefficient Pick Paths. Instead of working through orders chronologically or line item by line item, prompt users to pick based on warehouse layout.
  • Inaccurate Fulfillment. Using mobile devices to scan items as they are picked ensures orders are filled correctly.
  • Labor Redundancies. Pick like items across multiple orders at once to avoid returning to the same bin multiple times a day.

How Much Does NetSuite Order Fulfillment Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

Order fulfillment capabilities are included with NetSuite Warehouse Management System (WMS), which is available as an add-on module.

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Resources


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