The expanding retailer of Chicago-themed sports apparel struggled to meet customer expectations for seamless, omnichannel shopping experiences. And data spread across disparate, on-premise systems hindered growth by requiring labor-intensive and error-prone processes to manage six retail stores, an ecommerce website and a warehouse full of inventory. Problems compounded when a Chicago team advanced to the postseason, making it difficult to efficiently meet a spike in product demand.
“Our customer base spans every living generation. NetSuite has enabled us to build amazing brand experiences no matter the shopper, while streamlining our business for agility and growth.” Philip De Leon, Co-owner, Clark Street Sports