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Read how Shaw Industries, a subsidiary of Berkshire Hathaway, the world’s largest carpet manufacturer with more than $6 billion in revenue and approximately 22,000 employees worldwide is using NetSuite ERP to expand globally while streamlining operations and saving millions in capital and operating expenses.
The Cloud continues to hang over the business computing landscape like, well, a cloud. Public cloud, private cloud, hybrid cloud, SaaS, PaaS, IaaS—all of it makes for a confusing alphabet soup for even the most experienced industry observers and IT pros.
And, as longstanding technology firms look for ways to get into the market and new entrants emerge, creating new terminology, claiming firsts and generally obfuscating the entire landscape, it only promises to get more confusing for technology buyers seeking a cost effective, scalable and agile solution for their needs. This paper serves to provide some clarity around the different flavors of cloud and a detailed explanation of why multi-tenant SaaS offers the greatest combination of value, agility and scalability.
Unlikely or unforeseen competitors continue to disrupt industries at an exponential pace. The innovation disruptors bring requires a key strategy: Put the customer at the center of your business and deliver great experiences to them. Understand how consistent, timely, relevant and personalized experiences are enabled by having the right technology foundation.
CRM and ecommerce have traditionally been standalone systems that don't share information. But in today's digital, mobile and social world, companies need to capture and connect all interactions and transactions to provide seamless cross-channel brand experiences. This business guide looks at how a single ecommerce and CRM platform opens new possibilities to understand customers, provide better service and drive revenue without the challenges of integrating standalone systems.