NetSuite Alliance Partners are a critical component in fast-tracking value creation for private equity-backed companies. Our valued partners excel at helping both PE firms and their portfolio companies achieve goals such as improved operational efficiency, real-time business visibility, and greater profitability and EBITDA. Alliance Partners bring leading practices, deep experience, and innovative tools and approaches to transition PE-backed companies from inefficient, siloed tech stacks to a unified, flexible cloud ERP that can deliver immediate improvements out of the gate and the scalability needed for successful exits.

This first post in a blog series showcases our Summer 2024 Alliance Partner Spotlight Award winners in the private equity category. These partners have delivered outstanding results in our award segments for carveouts, global expansion, mergers and acquisitions, rapid implementation, transforming business operations, and increasing business visibility.

Customer: Bose Professional

Carveout Spotlight Award Winner: Myers-Holum

After being taken independent by Transom Capital in 2023, Bose Professional had limited time to transition to a new ERP system. The global B2B supplier of professional audio equipment used in theaters, stadiums, hotels, universities, and other venues needed world-class finance and supply chain capabilities to support their growth across North America, Latin America, Asia, and EMEA.

As a newly independent company, Bose Professional had the opportunity to precisely define the system they needed. Chiefly, they wanted to avoid overly complex processes and bottlenecks from their SAP system and focus on enhanced speed, agility, and scalability. The right solution would allow for easy reporting and provide data clarity. NetSuite emerged as the optimal choice, in part due to Transom Capital’s previous success with the system.

With a phased implementation of NetSuite by Myers-Holum, Bose Professional has seen improvements across multientity intercompany accounting, order-to-cash, and sales reporting. More efficient order turnarounds and logistics has led to multiple business efficiencies and provided new controls and visibility into sales discounting. Myers-Holum customized the system to meet Bose Professional’s unique needs around component serial number tracking, transfer pricing, demand planning, and electronic data interchange (EDI). Plus, the company has richer, more incisive reporting to support data-driven business decisions.

"Even though it was a huge project, time was our real constraint and Myers-Holum knocked it out of the park,” says Jacob Mittleman, VP of IT at Bose Professional. “We would not be live without the work they did.”

Customer: Petauri

Global Expansion Spotlight Award Winner: SquareWorks Consulting

Petauri’s mission is to ensure that scientific breakthroughs reach patients with unmet medical needs by providing seamlessly integrated commercialization solutions. The Nashville-based company was launched in partnership with Oak Hill Capital in 2023 and has made multiple acquisitions to build out services such as global market access, medical affairs, patient services, and data and analytics.

Rapid growth through acquisitions outstripped the capabilities of the existing accounting system. Staff struggled with manual financial consolidations across acquired businesses in the US and UK that used disparate technologies and processes, and leadership knew this would only get more difficult with continued growth. Petauri charted a new course with NetSuite, a platform its VP of finance had used in the past, implemented by SquareWorks Consulting.

SquareWorks got Petauri live on NetSuite in just three months. The services company now has a single platform for financial management across all lines of business and acquisitions, eliminating cumbersome use of disparate solutions. SquareWorks Automate, a NetSuite-based accounts payable (AP) solution, has improved efficiency and data accuracy across AP. Looking ahead, Petauri has the scalability it needs for continued rapid global growth via acquisition and organically, and the organization can redirect resources to mission-critical initiatives rather than manual accounting work.

“One thing I’ve learned from using NetSuite is investing the time and energy up front before you dive into it will yield years of recaptured savings on the back end," Petauri VP of Finance Alex Szigety says. “Having the opportunity to work with a team like SquareWorks that has such great experience and insight helped guide us in setting up and going live with NetSuite in a way that sets us up for long-term success.”

Customer: Windows USA

Increasing Business Visibility Spotlight Award Winner: Myers-Holum

Windows USA is a home improvement business providing replacement vinyl windows to homeowners in more than 20 Southern US states. Founded in 1967, Windows USA has served more than 200,000 residential customers and installed more than 2 million windows. The company, based outside Dallas and employing more than 500 people, has been backed by H.I.G. Capital since 2020.

Running six separate QuickBooks instances across three locations, Windows USA faced efficiency and visibility challenges that constrained the business. Complex revenue recognition required extensive manual work, while supply chain, materials management, and order and service tracking were difficult and time-consuming. Seeking to improve its own back office, Windows USA upgraded to NetSuite, with Myers-Holum handling the implementation.

Windows USA went live on NetSuite, which has helped to streamline finance and accounting processes, reduce manual tasks, and enhance data accuracy to speed up the monthly close and ease tax reporting.

Now, Windows USA has the scalability it needs to expand its geographic market, products, and services, with better data analytics and finance automation supporting sustainable growth.

Find out how the unique skills of NetSuite Alliance Partners can help your PE-backed organization  get the most out of NetSuite.