Nonprofit Focused on Building a More Humane and Restorative Justice System

October 1, 2019

A research and innovation center with a purpose, Impact Justice is focused on building a humane and restorative system of justice in the United States.

The American criminal justice system holds almost 2.3 million people in 1,719 state prisons(opens in new tab), 109 federal prisons, 1,772 juvenile correctional facilities and other facilities nationwide. On any given day, nearly 60,000 youth under age 18(opens in new tab) are incarcerated in juvenile jails and prisons in the United States.

Not all of these individuals are treated fairly or humanely, and Impact Justice is on a mission to change that. Founded in 2015, the Oakland, Calif.-based nonprofit focuses on imagining, innovating and accepting absolutely nothing about the status quo of the nation’s current justice system.

“Our current justice system destroys lives, futures and families on a huge scale — especially among communities of color,” the organization states. “We work in partnership at the local, state, and national levels to pioneer, develop, and scale solutions that can reverse this destructive trend, end abusive policies like putting youth on sex offender registries, and promote restorative justice.”

It’s urgent work in a nation that comprises 5% of the planet’s population, but almost 25% of its total prison population. According to the Sentencing Project(opens in new tab), the current pace of progress in reducing mass incarceration is so slow that it would take 75 years to cut the prison population in half at this rate.

Research and Innovation 

Partnering with state and local government, law enforcement, victim groups and advocates across the country, Impact Justice focuses on research and innovation in three key areas: Preventing more youth and adults from becoming involved in the justice system; improving conditions that ensure humanity and hope for those currently incarcerated; and helping formerly incarcerated people successfully rejoin their communities.

According to Kate Feeney, Associate Director of Finance, one of the organization’s cornerstone efforts is its Restorative Justice Project, which manages diversion for youth. “Instead of a young person who has committed harm going through the juvenile justice system,” Feeney explained, “he or she passes through a diversion program and doesn’t receive charges or enter the system.”

The youth who engage with its Restorative Justice offering are 44% less likely to recidivate than those who have gone through the traditional justice channels. The group has also recorded 95-99% victim satisfaction rates as a result of its work. For its work on improving the quality of incarceration, Impact Justice helps ensure that currently incarcerated individuals are treated humanely.

“We work with the Department of Justice in that area with a focus on sexual safety in confinement,” Feeney said.

The group also helps formerly incarcerated individuals reenter society via a pilot program whereby they reside in the homes of community members.

“That work involves a community reinvestment fund, so we provide pay to those individuals who are hosting the formerly-incarcerated individuals,” Feeney said, “and serve both the community and the individuals who are reentering society.”

These and other initiatives are all supported by a research team that conducts analyses and evaluation on the programs’ success rates.

“The fact that we do a lot of our research and data collection in-house drives some of the uniqueness of our organization,” Feeney added.

Overcoming Challenges 

With about 60 employees and a current budget of $11 million a year (up from $1.5 million in 2015), Impact Justice has encountered numerous roadblocks since opening its doors four years ago. According to Feeney, fundraising and financing are persistent challenges.

“It's always difficult to fundraise for the less ‘hands-on’ type of work that we do here,” she said. “For example, how do you pay for your payroll services, quality financial support, or accounting systems? Fundraising for those expenses—which are necessary for creating a sustainable organization—is always difficult.”

Like many organizations right now, Impact Justice is operating in a tight labor market where finding the right people to run and support its mission isn’t easy.

“We're fortunate in that we have a great leadership team that’s focused on implementing processes as quickly and early as possible so that we can focus on the good work that we’re doing,” Feeney said.

Streamlining Business Processes 

To help streamline its operations, the organization recently replaced its project management system with a NetSuite ERP that now manages its financial, accounts payable, forecasting, project management/tracking and reporting. Feeney said NetSuite allows Impact Justice to run an $11 million budget with just three financial staff members.

“I think we would have had to incur an extraordinary amount of expense that otherwise would've benefited the organization and fiscal support had we not implemented this system,” she said.

Impact Justice has also taken advantage of the Oracle NetSuite Social Impact(opens in new tab) Suite Pro Bono program, participating in two Buildathon 4Good events and virtual pro bono where the company was matched with NetSuite employees who helped automate critical business processes. The organization was able to have some of their challenges answered by skilled employees, which in turn made for more effective operations.

More Growth Ahead 

Currently implementing a solution that will consolidate payroll, benefits and timekeeping all onto a single platform, Impact Justice is successfully leveraging technology to help it work more efficiently with fewer human and monetary resources.

“Using some of these tangible technologies helps us save time that we can then spend on more intentional growth for the organization,” Feeney said.

That growth includes a new building in Oakland that will not only house Impact Justice’s headquarters, but also various other nonprofit groups in a co-working environment.

Feeney expects more positive momentum ahead for Impact Justice, which will grow both in terms of expanded program offerings and further geographic reach.

“We're always applying for new opportunities and looking to expand our outreach,” she said. “We have a couple of exciting things in our pipeline right now, from simply growing our existing programs to adding new initiatives to our mission.”

More from Kate Feeney:

"Impact Justice has also had the chance to participate in two buildathons as well as the quarterly pro bono program. These have been terrific resources for our team to engage with Netsuite staff to customize the product for our specific use. It was great to take a day out of our office to learn how to dive in to the back end of the system and create custom workflows, address problem areas, and collaborate across industries to innovate solutions to our financial functions"

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices that pave a clear path to success and are proven to deliver rapid business value. With NetSuite, you go live in a predictable timeframe — smart, stepped implementations begin with sales and span the entire customer lifecycle, so there's continuity from sales to services to support.