Read NetSuite’s commitment to our customers during COVID-19 and get resources to help ›

50 Critical ERP Statistics: 2020 Market Trends, Data and Analysis

erp statistics

An enterprise resource planning (ERP) system is the key to integrating different business functions across an organization. The widespread growth of ERP system adoption illustrates the importance of ERP to successful businesses.

Why have ERP systems gained such popularity? Because a shared database of information for employees and decision-makers is a direct path to peak levels of business performance.


ERP Market Statistics

ERP is a core system for businesses, driven by market characteristics such as widespread digital adoption, thriving global trade and vast amounts of data that need to be tracked, maintained and analyzed. ERP market statistics show the move towards increased usage and global demand.


ERP Implementation Statistics

To execute a successful ERP implementation, companies must have a clear vision of new system requirements to create alignment throughout the organization. Choosing the right vendor and assigning an internal implementation team increases the chance of project success.

Although ERP implementations can be challenging, data and statistics show many companies exceeding and even surpassing implementation efficiency expectations.


ERP ROI Statistics

Organizations use ERP to become more efficient and save costs. Statistics on ERP return on investment (ROI) highlight the benefits of the technology. 


ERP Usage Statistics

ERP adoption by industry varies, and organizations often use ERP systems for different reasons. Recent ERP usage statistics provide some insight into current usage trends.

  • Manufacturing companies are the No. 1 user of ERP software.
  • In a survey of 255 companies looking to purchase ERP software, 89% identified accounting as the most critical ERP function. Other responses included inventory and distribution (67%), CRM, sales (33%) and technology (21%).
  • Manufacturers represented the largest portion at 47% of companies looking to purchase ERP software, followed by distribution (18%) and services (12%).
  • Eighty-four percent of ERP users had an expected ERP spend of less than 2% of annual income.
  • Forty percent of companies identified better functionality as their primary reason for implementing an ERP system.
  • The biggest influencers in purchasing ERP software were employees from finance and accounting (23%) and IT department employees (23%).
  • In a survey of small businesses with 50–99 employees, 57.5% strongly agreed on investing in cloud and hosted solutions.

Cloud Technology Statistics

Adoption of cloud technology continues to increase worldwide as businesses move from on-premises technology to achieve business efficiencies, on-demand service, network elasticity and expanded network access. Statistics on the increase of cloud technology show the dramatic growth of cloud applications as they relate to the ERP market.     


ERP Trends

As business needs become more complex, ERP software is advancing to meet the demand for more customizable features and broader social integrations. Current ERP trends illustrate a shift towards greater cloud adoption and intelligent systems that streamline and automate processes.

  • By 2022, Gartner predicts that artificial intelligence (AI) will be integrated into ERP systems by 65% of CIOs.
  • 53% of UK CIO’s are looking for more intelligent ERP systems that include technology like machine learning, AI and automation.
  • CIO’s listed predictive analytics and deep learning as the most critical ERP technologies to gain a competitive advantage.
  • Fifteen percent of organizations plan to increase their Internet of Things (IoT) budget.
  • A broader move to more personalization across ERP systems leads 82% of UK CIO’s to choose ERP systems with some customization or use UI overlays.

ERP Challenges

Common ERP challenges include poor project management, inability to manage implementation costs and duration, internal resistance to new systems, software integration issues and poor data quality. These problems stem from unclear ERP implementation goals, choosing the wrong ERP vendor and purchasing software that’s not right for your company.

An ERP system can supercharge your business, but you must choose the right platform and implementation team to avoid becoming another unfortunate ERP statistic.  


How to Succeed with ERP/Choosing the Right ERP Partner

The best ERP partners will offer a suite of services that cover enterprise basics like accounting and human resources—but they also offer applications spanning CRM (customer relationship management), human capital management (HCM), product lifecycle management (PLM), supply chain management (SCM), warehouse management systems (WMS), and more.

Cloud-native ERP systems with advanced technologies suit forward-thinking organizations who want access to ERP benefits such as increased efficiencies, cost savings and quick deployment times. Cloud deployment has opened the door for fast-growing organizations of all sizes, making ERP software available for big and small companies.


NetSuite ERP

NetSuite is the #1 cloud ERP software solution serving small to midsize businesses across all industries. NetSuite is the choice of over 22,000 customers worldwide, offering a cloud-native ERP system with built-in flexibility, commerce-ready applications and data analytics.

Click here to learn how NetSuite ERP can take your organization to the next level.


Accounting

Accounting

Learn about accounting tools, methods, regulations and best practices.

Business Strategy

Business Strategy

Set your business up for success, then make moves that maximize opportunities.

Cloud/Saas

Cloud/SaaS

See why life is better in the cloud.

Commerce

Commerce

Make your ecommerce operation profitable and your customer experience engaging.

CRM

CRM

Maximize the value from your customer interactions.

Cloud/Saas

ERP/Back Office

Manage all the assets and resources of a company.

Financial Management

Financial Management

Navigate regulations and improve existing accounting processes, including financial planning and budgeting.

human resources

Human Resources

Fuel your teams for high performance and growth.

Inventory Management

Inventory Management

Keep your business efficient and productive with our thorough guides to inventory management.

PSA

PSA

Integrate accounting systems for greater visibility.

Small Business

Small Business

Build a growing, resilient business by clearing the unique hurdles that small companies face.

educational resources

Educational Resources

Business Solutions Glossary of Terms

Sales Chat

How is your business adapting to change?

Start chat