6 Can’t-Miss Commerce Sessions at NetSuite SuiteWorld19

Ian McCue, Senior Associate Content Manager

March 19, 2019

There’s no better place to learn how your business can get the most out of its NetSuite ecommerce solution than SuiteWorld19. Whether you’re still evaluating the solution or a power user, there will be insightful content for anyone hoping to learn more about commerce.

SuiteWorld19 is right around the corner, taking place from April 1-4 at The Sands Expo and Convention Center in Las Vegas. With that in mind, let’s take a closer look at six of the most intriguing commerce sessions:

1. How to Take Your B2B Commerce Experience to the Next Level (Tuesday, April 2, 11 am-12 pm, Venetian Ballroom A)

It’s no longer enough to simply have a B2B ecommerce website(opens in new tab). Your online store must offer buyers a seamless experience as competition grows and more buyers move online every day. This session features a panel of three companies — Regina Andrew Design, POS Supply Solutions and MES Fire — who have created outstanding online experiences for B2B customers. Leaders from each company will share tips and strategies to succeed online and offer their thoughts on prominent trends and challenges, including the rapid rise of Amazon Business.

2. Road to Success: Strategies to Achieving Ecommerce Success at Scale (Wednesday, April 3, 11 am-12 pm, Venetian Ballroom A)

Like many other well-known major retailers, Williams-Sonoma had to revamp its business to excel as a multi-channel retailer. Joey Davis, part of the global ecommerce development team at Williams-Sonoma, will detail the product innovation, digital leadership and operational improvement initiatives the iconic retailer took on to build and scale its online business. In addition, Davis will touch on how the multi-billion-dollar company has leveraged the SuiteCommerce Advanced solution and new extensions framework to clear the hurdles of multi-channel commerce.

Curious about NetSuite? A Discover Pass gets you access to breakout sessions designed for attendees considering NetSuite. 

3. Discover a Better Way to Do Ecommerce (Thursday, April 4, 11:30 am-12:30 pm, Murano 3304)

Launching an online store on NetSuite’s unified platform has never been faster than it is today with SuiteSuccess for SuiteCommerce(opens in new tab). Find out how this implementation methodology gets a robust ecommerce site live in 30 days and how the pre-built B2B and B2C themes, site management tools and extensions that come with it will help your business thrive online. Experts will walk you through the resources on both the customer and NetSuite side required for a successful SuiteSuccess implementation. This session will also touch on the benefits of running your business on a single platform.

4. NetSuite Sanity for Omnichannel Madness (Tuesday, April 2, 4:45-5:45 pm, Venetian Ballroom A)

“Omnichannel retail” has been the industry buzzword for years now, yet many businesses still struggle to support multiple channels and allow customers to move seamlessly between them. Some are afraid to embrace omnichannel because of the technology or integrations required. But Mack’s Prairie Wings is a midsize retailer that’s found a way to drive results across a large retail store, website and mail-order catalog. Eric Chin, COO of the waterfowl hunting outfitter, will describe how NetSuite’s unified platform has been crucial to its omnichannel success by keeping all data and transactions in one place.

Check out the session catalog(opens in new tab) to view the entire lineup of breakout sessions at SuiteWorld19. 

5. React in Real Time: The Importance of Data in Giving Customers What They Want (Thursday, April 4, 10-11 am, Venetian Ballroom A)

The data customers generate every time they interact with you is only valuable if you know how to interpret it, then use it to improve their online experience. Discover which data will help you understand customer behavior and how that information can help you anticipate and cater to their needs to increase revenue. Business’ ability to react to data in real-time will only become more critical to their ecommerce success in the years to come, and it can even provide a competitive advantage.

6. Enhance & Extend: How to Get a Cutting-Edge Site with Commerce Extensions (Tuesday, April 2, 4:45-5:45 pm, San Polo 3501B)

Our ecommerce solutions are more flexible and easier to customize than ever before with NetSuite commerce extensions. These extensions help keep your ecommerce site up-to-date and empower non-technical users to add functionality that will improve the customer experience. Product experts will break down third-party extensions and frameworks, the SuiteApp.com marketplace and preview what’s coming next for SuiteCommerce and SuiteCommerce Advanced users. And Williams-Sonoma will share insights from its own experience utilizing NetSuite extensions.

If you’re looking for more technical sessions designed for SuiteCommerce developers, you can find recommendations here. 

Meet Us at the Expo Hall

When you have some free time, make sure you swing by the Commerce Connect & Grow area on the expo floor. It’s an unmatched opportunity to interact with other members of the NetSuite commerce community and benefit from hands-on learning, featuring:

  • Ask An Expert: Come in for a quick chat or schedule a one-on-one with a product expert to solve your commerce challenges on topics like marketing and merchandising, commerce for developers, in-store and order experience, performance, and more.
  • Grow Product Innovation: Take part in usability research with UX designers to influence the future of the commerce user experience.

Finally, a reminder that the discounted group rate of $1,295 (for four-plus attendees) and standard rate of $1,695 both expire at 11:59 p.m. PST on March 15. So save some money and register today(opens in new tab)!

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices that pave a clear path to success and are proven to deliver rapid business value. With NetSuite, you go live in a predictable timeframe — smart, stepped implementations begin with sales and span the entire customer lifecycle, so there's continuity from sales to services to support.

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