NetSuite Alliance Spotlight Award Winners: Growth That Spans Industry Sectors

Hayley Null, Manager, Alliance and SDN Marketing

January 31, 2023

At NetSuite, we’re proud of our Alliance Partner Network and the great work that partners do for our 33,000 global customers. Through our Alliance Partner Spotlight Awards, we recognize the organizations that have demonstrated commitment to and success in implementing NetSuite across the business community. This includes partners that have developed outstanding expertise, customizations and/or intellectual property in a specific microvertical as well as those that have demonstrated commitment to and success in implementing OpenAir, SuiteCommerce Planning and Budgeting, and NetSuite Analytics Warehouse. 

A Scalable Platform for Future Growth

Granite Partners’ mission is to grow companies and create value for all stakeholders. The private investment and holding company, founded in 2002 in St. Cloud, Minn., currently owns 10 operating companies in industries including manufacturing, distribution, healthcare, software, and services.

Granite wanted to unify its portfolio of companies under a single, cloud-based digital platform with well-integrated front- and back-office applications. The company needed a platform to enhance operational efficiency, consolidate financials, and enable scalability and long-term growth. It was previously using Epicor, M1, BaaN, Excel, Peachtree, and other disparate systems that required too much manual work and hampered visibility and reporting. 

After considering several implementation partners, Granite began working with Deloitte Digital to implement NetSuite’s core financial modules plus project management, marketing automation, inventory management, procurement, and warehouse management, among others. Granite is also using NetSuite’s advanced shipping and receiving; Configure, Price, and Quote (CPQ); Material Requirement Planning (MRP); advanced manufacturing; advanced revenue management; and warranty and repairs management modules. 

Deloitte Digital partnered with the NetSuite CPQ team to enable rapid product CPQ capabilities along with guided selling and integration with engineering, mobile shop floor transactions, and manufacturing operations.   

Deloitte Digital delivered a NetSuite-centered scalable digital supply chain solution that created a more collaborative and efficient environment for the Granite companies. It also provided Granite Partners with visibility into its revenue, costs, and cash flow. With the new ERP in place, Granite Partners and its operating companies have insight into its manufacturing operations and better business transparency, real-time analytics, and a scalable platform for future growth. 

Speedier Closing Periods

Calendly, an automated scheduling platform that eliminates the hassle of back-and-forth emails for finding the perfect time for a meeting, provides its online scheduling via a subscription model. Founded in 2013, the company was running on several disparate technology systems, including QuickBooks, Salesforce, Conga, Chargebee, Avalara, and Bill.com.

Ready to alleviate its revenue reporting and reconciliation challenges, the company turned to NetSuite for help. Caravel Partners handled the implementation, which encompassed NetSuite’s record to report, AP invoice to pay, and AR invoice to cash modules.

Calendly is now benefiting from faster month-end close periods and access to advanced financial reports. It has also simplified its revenue footprint in terms of systems and is now looking to integrate more Chargebee data elements with NetSuite for automated deferred revenue management.

Well-Positioned for Future Growth

Founded in 1987, International Materials Inc. (IMI) is a dry bulk commodity trading company that sources and ships raw materials worldwide. These raw materials are sourced from mines and producers, loaded on ships IMI charters, and transported directly to customers based on their specifications to make construction materials such as steel, wallboard, and cement. With 100 employees across nine global offices, IMI is one of the leading privately owned, independent bulk raw material trading firms in the world. 

The company needed an ERP with a single, consistent global chart of accounts for all its subsidiaries across multiple currencies and languages. It also needed a solution that would accelerate and help operations by centralizing the contract repository for its suppliers, customers, and freight companies. The solution must allow IMI to establish dashboards to schedule and track deals of different types start to finish as well as provide reporting that gives visibility into their stockpiles all over the world. 

For IMI, Myers-Holum implemented NetSuite ERP — including NetSuite Financials, Inventory Management, and Service Resource Planning — plus various customizations, data migrations, and system integrations. IMI is currently using NetSuite’s record to report, design to build, procure to pay/return to debit, and order to cash/return to credit capabilities, along with the ERP’s trading and logistics capabilities and additional SuiteSolution/SuiteSuccess bundles. 

IMI sources and ships to more than 60 countries around the globe. Along with its partners and affiliates, the company delivers over 30 million tons of gypsum, clinker, cement, bauxite, iron ore, and other products annually with the aim of providing creative and economical solutions to any logistical challenge its customers may face. 

With NetSuite, IMI can better manage its subsidiaries, currencies, chart of accounts, bank transactions, contracts, deals, and trade-specific processes. The company is now well-positioned for future growth with an ERP that supports these layers of complexity. 

Finding the Story Behind the Luxury

Two Authenticators (2a) knows how important it is to price, grade, and validate a luxury bag’s authenticity. It also knows how to find the story behind each item, uncovering the details that make that item so desirable. Founded in 2021, this B2B seller of luxury handbags needed a portal that its own B2C customers could use to sell their products on consignment. Previously, all sales had been handled manually, including those focused on connecting B2B customers with specific products.

Working with Anchor Group, 2a implemented NetSuite’s SuiteCommerce application to support 2a’s unique business needs related to online consignment sales and B2B features. One example is a custom shopping extension that Anchor Group created while implementing 2a’s SuiteCommerce website. This extension (Build Your Own Kit/Complex Promotions) discounts product prices across the store when the contents of the customer's cart meet the customizable promotion requirements. When the discount is triggered, animations and changes to the webstore appearance celebrate the customer’s newly unlocked price level.

2a now has a portal where its wholesale customers can place orders and where its B2C customers can sell their luxury handbags. Looking forward, 2a plans to continue using technology to scale its business and authenticate even more of the world’s beautiful, luxury handbags.  

Automating the Gaming Industry

Chicago-based Accel Entertainment provides slot machines and amusement devices to bars, restaurants, gaming cafes, and truck stops.

The company previously ran its business on Microsoft Great Plains and had integrations with Salesforce, BI360, and a myriad of other disconnected systems. That was a challenge because Accel’s legal and financial structure consists of one parent company and three subsidiaries. To unify those operations on a single platform, the company engaged with Bring IT and began the NetSuite implementation process. 

Along with NetSuite’s core financial modules, Bring IT also installed order management and expense reporting, subsidiary management, electronic bank payments, fixed assets management, inventory management, and planning and budgeting. 

Bring IT also provided an integration to the Salesforce custom billing engine for Sarbanes-Oxley Act (SOX) compliance and separation of duties. Despite complex requirements, Bring IT implemented NetSuite within a short timeframe. Major benefits Accel has experienced so far include better legal and financial consolidation, a single platform to work from, and electronic bank integration. NetSuite also helps with SOX compliance and manages segregation of duties via a Netsuite-supported solution called Fastpath. This was imperative as Accel had recently become a publicly traded company. BringIT was ultimately able to connect various processes and systems to help Accel manage its asset lifecycles and leverage automation for better planning, budgeting, and forecasting.

Supporting a Unique Business Model in Healthcare 

A digital musculoskeletal (MSK) company, Sword Health believes in the power of people to recover at home and without resorting to imaging, surgeries, or drugs. As the first digital solution to pair its members with a licensed physical therapist and a digital therapist, Sword Health delivers a clinically proven, personalized treatment plan that’s easier, more effective, and less expensive than the traditional gold standard of care. 

Founded in 2020, Sword Health recently implemented NetSuite in its US finance department and decommissioned its legacy system. The company was previously using multiple systems to manage its global financials and multi-book accounting for its international subsidiaries.

Working with Jade Global, Sword Health set up NetSuite in a way that accommodates its global expansion and consolidation, supports inventory valuation for its US stock, and manages multi-book accounting and fixed asset management. Sword Health is also using NetSuite to approve purchase transactions and automate its intercompany elimination process. 

Jade Global set up NetSuite to accommodate Sword’s global finance consolidation and manage inventory valuation for its inventory and assembly items. 

Today, Sword Health has a streamlined financial management process that it uses to manage its multi-subsidiary accounting in one centralized system. Multi-book accounting also helps Sword maintain its primary accounting records according to US GAAP, more readily maintain invoices and customer notifications, and automate its intercompany elimination process performed as part of its period close activity.

Partners: 

Deloitte Digital(opens in new tab)

Caravel Partners(opens in new tab)

Myers-Holum(opens in new tab)

Anchor Group(opens in new tab)

Bring IT(opens in new tab)

Jade Global(opens in new tab)

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NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices that pave a clear path to success and are proven to deliver rapid business value. With NetSuite, you go live in a predictable timeframe — smart, stepped implementations begin with sales and span the entire customer lifecycle, so there's continuity from sales to services to support.