As
consumer tech continues to develop, more and more employees are using their own
smartphones and tablets in the world of work, while resisting—or simply not
making use of—corporate devices that their organisation has supplied.
While
employees may find they are more productive, this phenomenon poses a number of
questions to a business, the first of which is: “Do we embrace building
an environment in which BYOD (bring your own device) is accepted?”
This decision will determine whether BYOD becomes the thorn in the side of a
business or something that liberates it.
That
is not to say that there are no issues to overcome when fully integrating a
BYOD culture. For example, many business applications are the legacy of years
of development, involving ageing client-server applications that require a
Windows terminal to access, and which are more or less unusable on modern
mobile devices. Furthermore, when people do find a way to access those
applications from their personal devices, the business then has to cope with a range
of security and compliance challenges (opens in new tab), including data
protection regulations andcontrolling who has access to what data
within the company.
This
is where NetSuite comes into one of its strengths. Web-based portability and
dedicated smartphone and tablet apps means that NetSuite is just as useable on
the move on a personal device as it is on a desktop in a corporate IT
environment. And because data access and security policies are set in the
application, you can implement a framework for (opens in new tab)
(opens in new tab)that governs all users, including those accessing
the application from personal devices.
Take
the Super Yacht Group (opens in new tab), a publishing and media
company focused on the super yacht industry, as a prime example of a company that
is adapting to modern times. Thanks to NetSuite’s iPhone and iPad app, SYG staffers
have real-time, secure access to in-depth business analytics anywhere in the
world on their own devices as well as corporate devices. They can keep their
fingers on the pulse and react quickly to any issues that arise.
Pedro
Muller, Strategy Director at SYG, told us that the accessing this data on the
move has proven invaluable to the business, as staff can react quickly to any
customer demands regardless of their location. This more open and integrated
approach has led to increased revenues of 20%, simply because sales reps can
now handle an increased volume at any given time and place. Productivity of sales
reps has also increased as much as 80% due to increased efficiency.
The
example of SYG shows that there is a clear benefit of cloud (opens in new tab)
(opens in new tab)systems (opens in new tab) in supporting BYOD strategies. If your systems are open and
web-based, you can have productive staff, regardless of your users’ choice of
device. This is where cloud-focused resellers have a huge advantage as long as
the provider has a universal interface that will work across different devices.
It's
now becoming imperative for people to cast off the shackles of Stone Age
software and embrace the cloud, because this is what the modern world of work
looks like.