Getting Tough on Tax: The Increasing Importance of VAT Compliance

December 11, 2013

Unless you’ve been running your business from under a rock, you’ll know that VAT has been steadily rising across Europe over the last few years. Thanks to well-documented financial pressures, governments have been making VAT adjustments, with Hungary, Italy and Spain all increasing their rates at the drop of a hat last year. Rather confusingly, the UK reduced its rate from 17.5% to 15%, before returning to 17.5% and finally increasing to 20% in January 2011. Because of this, VAT now typically represents one fifth to one quarter of a company’s turnover, which is no small sum.

In tandem, tax authorities are becoming more aggressive about ensuring they claim this money; with HM Revenue & Customs (HMRC) in the UK explicitly stating it will be “…supporting those who seek to comply but coming down hard on those who seek an unfair advantage through non-compliance.” Fundamentally they want to see whatever it takes to confirm the figures on you VAT returns are correct, including: VAT accounts, general ledger, purchase and sales ledgers, invoices (in sequential numbering), import and export documents and bank statements. They may also ask to see annual accounts, management accounts, data files and correspondence between you and your tax advisors.

The complexity associated with calculating tax correctly in the first instance, preparing VAT returns and subsequently being able to provide all the supporting data upon request should not be underestimated. Even for businesses that have relatively straightforward tax processes and internal systems it will be time-consuming at best; but, inevitably, as business models become more complex, so does the path to compliance(opens in new tab). No matter how challenging, businesses need to ensure that accounting records and systems are accurate, complete and available upon request (for up to 7 years). The authorities will expect them to show they follow well defined and strictly enforced systems and processes. HMRC is forgiving of those who make the odd genuine mistake, but any organisation failing to take reasonable care, deliberately understating VAT and/or concealing this information faces a hefty fine, interest and perhaps worse.

The easiest way to make sure that you don’t get caught out is to give compliance the attention it deserves, making it part of your standard business process and operations from the very outset and implementing internal reviews and alerts to proactively identify exceptions. As such general good practice should include: identifying areas of potential risk, developing documented processes for managing tax, reviewing and updating an ongoing tax strategy, building and maintaining a relationship with your tax authority and submitting full disclosures to them at the earliest opportunity.

According to Grant Thornton, ensuring your ERP system(opens in new tab) adequately supports your evolving
business and the ongoing revisions to legislation is essential. As Alex Baulf, Manager, Indirect Tax, Grant Thornton, explains, “A company’s IT infrastructure may not provide the level of detail necessary, or the level of detail may reside in part of the system not easily accessible. Legacy systems and the limitations of native VAT functionality can also result in errors.”

At NetSuite, we’ve ensured that our solution provides your business with the transparency, simplicity, automated processes, control and consistency required to demonstrate you are
seeking to comply. I’ll dig deeper into these areas in my next post.

-Craig Sullivan, VP & GM International, NetSuite

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices that pave a clear path to success and are proven to deliver rapid business value. With NetSuite, you go live in a predictable timeframe — smart, stepped implementations begin with sales and span the entire customer lifecycle, so there's continuity from sales to services to support.

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