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Sneak Peek
NetSuite 2020 Release 2

Feature highlights for Software companies
  • Improve customer satisfaction by giving customers a simple way to view and manage their subscriptions. MyAccount Portal is a secure, cost-effective way to give customers full visibility and access to their accounts, allowing companies to manage their account information, view order history, modify subscriptions and pay invoices.
  • SuiteAnalytics Workbook for Subscriptions provides powerful insights on recurring revenue for existing and renewing subscriptions. Use the workbook template for out-of-the-box analytics on recurring revenue, churn, upsell, downsell and much more.
  • Gain greater flexibility when creating subscriptions. Easily change billing parameters, such as billing schedule and billing terms, prior to activation of the subscription. This helps to reduce the number of subscriptions abandoned in the system, as the billing account isn’t required until activation and offers flexibility to swap billing accounts if required, rather than having to start again with a brand-new subscription and billing account.
Feature highlights for Manufacturers
  • NetSuite’s new material requirements planning (MRP) capabilities for supply planning (available to customers who are using NetSuite Demand Planning) has been completely re-architected, featuring a dedicated planning repository that ensures planners can make decisions based on timely and consistent information.
  • The capabilities of Intelligent Predicted Risks have been extended to include sales orders, providing users with greater insight into potential risks on goods not shipping on time. Purchase orders can be identified as being at risk and recommend alternate vendors based on new machine learning algorithms.
  • Additional precision can be provided to supply allocation by allowing inbound shipments to be included into the allocation of supplies, in context with related purchase orders. Additionally, fill rate optimization allocates existing supply to satisfy as many sales order lines as possible based on the given supply.
Feature highlights for Retailers
  • Website themes deliver an engaging ecommerce customer experience. Themes are now managed to ensure your site stays up to date with every NetSuite release with new features and functions. Additional new features include added layout flexibility, ADA/WCAG compliance, enhanced mobile user experience and multi-language support.
  • Optimized performance tools and automated alerts provide simple-to understand visual data on your web store’s activity and performance. You can identify problems and take action before issues impact your business.
  • On the analytics front, the new Merchandise Hierarchy Workbook enables analysis of items, inventory, sales, and fulfillment data with pre-built customizable KPIs and reports. You can quickly analyze merchandise performance and view performance trends by category.
Feature highlights for Wholesale Distributors
  • NetSuite WMS now includes the ability to receive, transfer and pick goods inside a location without bins, including single order picking and multi-order picking at warehouses. Smaller warehouses benefit from the efficiency of hand-held picking without the overhead of managing bins.
  • You can now quickly manage and approve new wholesaler customers to purchase from your ecommerce store. With an improved form and flexible approval workflows, the new SuiteCommerce Sign Up extension lets you easily manage the registration and approvals of buyers from your ecommerce store.
  • Invoice grouping enables the consolidation of multiple invoices into a single invoice that’s delivered to the customer, and it also allows payments accepted at the group level to be applied to individual invoices. This reduces manual grouping, ensures accurate invoices and improves cash flows by decreasing days sales outstanding.
Feature highlights for Services companies
  • A host of new project manager notifications allow project managers to take action and resolve issues quickly. The new notifications include missing actual time, time to approve and expenses to approve. The system “speaks” to the project manager about activities, project status and potential issues on a project. Indicators are built into the system and you can make exceptions based on the condition of these indicators. There’s also a recommended action that hints on how to resolve project issues.
  • You can now calculate revenue budgets based on quantity and rates pulled in from rate cards, items and billing classes to achieve more accurate budgeting. The Work Breakdown Structure (WBS) now allows users to save a template to more easily create future WBS budgets for similar projects. This is a real time-saver for companies that manage similar projects for numerous clients.
  • With the Sequential Liability SuiteApp, professional services firms gain a unified AR, AP and Cash in Bank report that supports the monitoring and paying off of vendor liabilities after receiving payment from customers for related project transactions. This helps controllers manage cash and maintain good vendor relationships, while also collaborating in real-time with project managers on AR and AP balances related to client work.
Feature highlights for Nonprofit organizations
  • NetSuite 2020.2 enables nonprofits to now create statements of financial position (balance sheet reporting) on a custom segment—most commonly fund, grant, or program. Through a new, automated process, nonprofits can auto-balance accounting entries by multiple dimensions, and create balancing segments by simply checking the balancing checkbox on the custom segment record.
  • The NetSuite SuiteSuccess Social Impact Editions allow nonprofit organizations to allocate labor expense costs to programs, projects or grant segments. This streamlines the process of billing actual costs to the grantor on cost-reimbursable grants and helps nonprofits easily view and report on total direct costs of running a program or project.
  • Bank reconciliations are streamlined with the added ability to automatically create and post transactions directly from imported bank data, thus greatly reducing the manual time to process and match your bank data to your books in NetSuite.
Feature highlights for Advertising, Media and Publishing companies
  • A prebuilt integration to Oracle Content and Experience (OCE) provides a full-featured content platform directly accessible from NetSuite for document management and collaboration. Users can upload all project-related files directly on the project in NetSuite using the system-generated OCE folders. This allows users to search, collaborate and share project documents, images, video, code and other digital assets via a single, secure project file.
  • Expense report credit card integration lets users populate NetSuite expense module expense lines directly from American Express corporate credit card accounts streamlining the process, increasing user adoption and reducing data entry errors.
  • Automated controls and notifications on expense reports ensure compliance on company policies and contracts. This results in fewer unapproved overages and limits excess expenses.
Feature highlights for Developers
  • Make the NetSuite user and administrator experience feel local for any global business with new internationalization tools and processes. The release introduces support for worldwide telephone numbers, and native India numerical formatting and new tax record types. The manage translations environment improves translation consistency with more options for data re-use. Administrators can now directly edit parent translation strings that propagate properties to read-only child strings.
  • Improved administration of roles and permissions in Access Management by surfacing new views into the pre-configured administrator role in a streamlined interface and provide better visibility into all users associated with this role. This helps to ensure the right level of access is given to users without overreliance on the administrator role when modeling other roles in your account and allows for better Access Management and account security.
  • With the IDE-agnostic Node.js Command Line Interface (CLI), NetSuite’s first-of-a-kind open source distribution publicly available on GitHub and npmjs.com, DevOps teams can create a wide range of possibilities to efficiently manage and automate SDF projects across the entire software development lifecycle using common Node commands.
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