Stairway to Customer Experience Nirvana
NetSuite has devised a logical path forward for Fashion Brands to succeed in today's competitive market. We view this approach as a stairway, beginning with the most significant step; a remedial phase that serves as the foundation and a single platform for core business processes.
The climb to the top is effortless once a central hub for order management, customer, item and inventory is created. All subsequent steps will feed from this data, ensuring accurate information across all shopping channels is delivered in real-time.
Customer Experience Nirvana arrives when a company is no longer held back by fragmented systems, rather they can focus on delivering personalized service, innovative campaigns, and visionary products.
A single system for orders, customers, items and inventory
Achieve one version of the truth to service all departments and channels. Operate from a central and consolidated backend without replacing existing ecommerce or POS systems.
- Customer: Establish one central engagement hub to track customer purchases, communications and preferences.
- Order: Utilize intelligent order orchestration to deliver on the promise of fulfilling, buying and returning anywhere.
- Inventory: Convert more sales with clear visibility into inventory levels across all channels, updated in real-time.
