Originally founded as a job board for service workers, Shiftgig saw rapid growth when it shifted its focus to a mobile app for people seeking flexible work opportunities. It now provides over 30,000 on-demand workers (called Specialists) access to shifts in 14 US markets, as well as experiential marketing opportunities nationwide. As Shiftgig grew, its QuickBooks accounting solution couldn’t provide financial consolidation across three subsidiaries and was unable to meet sophisticated invoicing demands from larger clients.
“With NetSuite, we have better financial data right at our fingertips to measure KPIs across balances, sales rep performance and transaction monitoring, all posted right within the application.” Shiftgig
After a comprehensive evaluation process that included Intacct, Shiftgig selected NetSuite OneWorld for its functionality and low total cost of ownership. This solution would allow the company to continue to grow and deliver on its vision of providing financial opportunities for the hourly workforce.
NetSuite’s flexibility helped reduce Shiftgig’s sophisticated client reporting, broken out by event, shift and venue, as well as across schedules, from three hours per client to 30 minutes, while financial consolidation across subsidiaries can be done in minutes.
Shiftgig has contracted with NetSuite to build an integration into its proprietary scheduling and timesheet technology for clients, reducing revenue leakage and errors with manual entry, while OneWorld’s support for multiple currencies and languages has it positioned for potential international growth down the line.