"We're saving time and money in a number of areas, and NetSuite is ready when we want to grow even more."
Even as the business adds sales volume, NetSuite integration has helped MUD improve reporting accuracy and cut as much as 10 days from monthly closing times.
Web sales, which floundered with the old system, have grown by more than 900% with NetSuite.
An automated order-processing workflow has helped MUD cut processing times for complex orders from an hour or more to just a few minutes.
NetSuite now lets MUD post fully detailed Web orders to accounting as they come in; previously, manually processing line-item details was so difficult that MUD held them for batch processing at the end of the month.
Inventory is now updated instantly as new orders arrive, rather than waiting as much as a month for manual updates with the old software.
NetSuite's process automation helps MUD post new products to the website in just 30 seconds, rather than the hour or more it would have taken with the old system.
MUD can now create instant promotion codes to take advantage of spur-of-the-moment market opportunities, something that was too difficult to do with the previous system.
Innovative cosmetics company wanted to add retail sales to education business, but was hindered by fragmented business software and a multi-channel business model that included education, wholesale and retail sales.
Web sales were limited by the need for manual re-keying of orders into accounting, and the difficulty in posting new products to the website.
NetSuite allows MUD to continue its evolution into light manufacturing by simply turning on the appropriate NetSuite module.
NetSuite inventory management aggregates the inventory needs of MUD's various sales channels, automatically flagging management when inventory levels need replenishment.
NetSuite supports multi-website management through a single interface, so MUD can easily add to its current pair of websites in the future.
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