Co-founder, Fulton & Roark
Initially, the company tracked data like inventory and financials through a handful of easily accessible tools. Inventory lived in a spreadsheet while financial data was housed in desktop accounting software. These workflows were manageable at the outset, but as the business doubled sales year-over-year, the limitations became clear.
Spreadsheets were unable to account for changing inventory costs while Fulton & Roark’s desktop accounting software also didn’t have the workflows to record the cost of goods sold (COGS). This introduced significant manual double data entry, resulting in little confidence in data accuracy.
As they grew, Keller and Shafer moved from the spreadsheet to an inventory management system and migrated to different accounting software but still didn’t get the closed-circuit connection they needed. The NetSuite SuiteSuccess package made it clear that they could replace three internal solutions with NetSuite.
After a three-week launch, Keller and Shafer were able to catch a large number of bookkeeping errors related to inventory. They’ve since reduced their reliance on outside accountants and are now able to manage accounting tasks themselves, growing both unit and dollar volumes significantly with no extra headcount.