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There is No Planet B: BioPak’s Success in Helping Food Businesses Go Green

BioPak’s mission is to produce the most sustainable, environmentally-friendly packaging on the market. The company uses plant-based products—as opposed to oil-based—to produce compostable, hygienic and affordable food packaging, making it a hit with hospitality businesses around Australia, New Zealand and as far as the UK. With one integrated platform, NetSuite has helped BioPak drive operational efficiencies whilst pursuing growth.


BioPak

Company

BioPak

Location

New South Wales, Australia

Industry

Wholesale Distribution

EMPLOYEES

45

REVENUE

AU$64m

NUMBER OF SUBSIDIARIES

3

NUMBER OF COUNTRIES

3

OTHER SOLUTIONS CONSIDERED

SAP, Microsoft, Exactus

Systems replaced

MYOB, Sage CRM, Spreadsheets

Netsuite Products Implemented

NetSuite OneWorld
NetSuite SuiteCommerce Advanced

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“We run everything through NetSuite—from custom ordering portals, to manufacturing, freight, and automated analysis and monitoring—so we always have a complete view into our business.” Gary Smith, CEO, BioPak

Companion Plants Support Healthier Growth

From seedling to sprout
Founded in 2006, BioPak launched Australia’s first ever bioplastic takeaway cup and lid combination. The business’ laser focus on ethical innovation saw it capitalize on the growing consumer trend of more conscious consumption. Within 10 short years, the business had expanded its footprint to New Zealand, Asia and Europe.
All silo, no grain
Before NetSuite, BioPak staff would manually transfer data between spreadsheets for key competitive activities, while supplier communications occurred via siloed fax and email. The lack of a unified data source complicated order tracking and supply chain management.
The best of growth worlds
Since deploying NetSuite OneWorld in 2011, BioPak has been able to manage its business efficiently enough to focus on driving innovation—including a B2B ecommerce solution, an industrial composting collection service and a bespoke NetSuite carbon calculator to help customers reduce their environmental footprint—offsetting more than 44,000 tonnes of CO2 in 2019 alone.
Life in the fast lane
NetSuite’s complete business management solution helps BioPak efficiently manage operations, supply chain and customer service while scaling the business to new heights—freeing the company to focus on its mission of making the world’s hospitality businesses more environmentally friendly and sustainable.

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