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In retail today, the omni-channel experience is no longer an aspiration, but an expectation of today’s consumer. Customers increasingly expect to order online, pick up in store, return goods at the most convenient location - the anywhere, anytime experience. But it’s not as simple as just being both online and on the high street. Join this session to hear how, with the help of a unified cloud based software platform, today’s retailers are overcoming the challenges of omni-channel, and delivering the ‘perfect order’ to their customers.

Manufacturing and Distribution companies are under pressure to modernise their business to support today’s customer. No longer is it purely about the product; it’s also about the services that come with it, and the post-sale customer experience. Without digital transformation, manufacturers and distributors run the risk of being left behind. Join this session to hear from industry experts and your peers on how you can evolve your business, overcome the challenges of today’s industry, and future-proof your business.

The rapid shift to cloud software across all markets presents both significant challenges and exciting opportunities to the software sector. Alex Hilton, CEO of the Cloud Industry Forum will discuss cloud adoption and trends in the sector, highlighting areas of growth and potential for software companies. The session will also highlight the new features from NetSuite that can help software companies succeed and grow.

When it comes to international expansion, acting local but delivering consistent and flexible services internationally is essential. In this session, Adrian Drozd, Research Director at Frost & Sullivan will explore how harnessing cloud solutions can support the international growth ambitions of services firms of all sizes, with examples of recent and upcoming developments in the NetSuite solutions.

Whatever industry you’re in, you can be sure that change is the only constant. This session will look at how cloud business software is helping businesses transform themselves and how you can prepare to cope with – and drive – change, growth and innovation. Including customer experiences, industry thought leadership and exciting technology examples.

NetSuite’s ‘CFO Centre of Excellence’ analyses industry and broader market trends and looks at how technology can help CFOs meet the key challenges they face. This session looks at how the finance function and the role of the CFO is evolving, specific challenges like IFRS 15, and recent research funded by NetSuite. It also highlights how recent and upcoming developments in the NetSuite solutions can help finance professionals respond.

CEO, Managing Director, Business Owner, Company Founder: whatever the title, today’s business leaders are all facing the same challenges as they take their business to the top. Hear from fellow CEOs on how they are addressing problems such as international growth without excessive cost, scaling the business without collapsing your IT infrastructure, and keeping the customer at the heart of the business.

One of the key concerns we hear from CIOs regarding cloud is around system and data security. In this session NetSuite’s CIO Centre of Excellence will discuss the issue, explaining how NetSuite’s cloud-based services are helping CIOs protect company data from malicious attacks. Other CIOs will discuss their experiences with security and contrast them to traditional ‘on-premises’ models.

Join HR specialists as they discuss how to empower your people and overcome the challenges of engaging them in an increasingly technology led, self-service business environment. The session includes a demonstration on NetSuite’s brand new HR system, SuitePeople.

Join customer experience guru Tim Wade as he talks about the importance of culture to sustain and elevate your business strategy and the effect that culture has on creating great customer experiences. The session looks at the benefits of sales and marketing systems integrated into your business systems, and will demonstrate NetSuite’s unique Sales and Marketing automation capabilities.