Oracle NetSuite
  • Industries
    • Overview
    • Advertising Media and Publishing Industry
    • Manufacturing Industry
    • Nonprofit Industry
    • Professional Services & Support
    • Restaurant Industry
    • Retail Industry
    • Services Industry
    • Software Industry
    • Wholesale Distribution Industry
  • Global Region
    • Overview
    • APAC
    • EMEA
    • Japan
  • Product
    • Overview
    • CRM
    • ERP / Accounting
    • Ecommerce
    • Financials
    • HCM
    • Platform
    • PSA
  • Topic Category
    • Overview
    • Cloud
    • Enterprise
    • General Business
    • Guest Posts
    • Industry Trends
    • Partners
    • Social Impact
  • The NetSuite Podcast
  • Visit the NetSuite Site
  • About This Blog
  • Contact Us
Share to Facebook Share to Twitter Share to LinkedIn Share to LinkedIn
Oracle NetSuite Blog

International Expansion for Services Companies Requires Careful Planning

By Martin Hildebrand
, Principal Services Solution Consultant, NetSuite
Wednesday, July 13, 2016

For many service organizations international expansion presents great opportunity -- and unique challenges.

Whether through organic growth or acquisition, international expansion invariably exposes cultural, operational and organizational differences. When properly supported, these differences can help drive efficiencies and success; when not, they will often lead to lost productivity and negatively impact overall performance.  This is especially true of services organizations with inter-dependent operations and resources. 

In my role as a principal solution consultant at NetSuite, I work with prospective clients in the services industry sector that are facing these same challenges. Part of my role includes identifying which of these items will have the greatest impact on the success of a new ERP software platform, and additionally allows me the chance to recommend the best solutions to these challenges based on my experiences in the industry. Having worked with hundreds of clients in my past on selecting an ERP system to fit their needs, I find that the following challenges are most prevalent.

Multi-national organizations significantly benefit from ERP and Professional Services Automation (PSA) solutions that support:

  • A rich, multi-entity structure with the flexibility to support an evolving and expanding organizational structure. The solution must provide command and control at an entity level for local operational leadership, while supporting complete and efficient visibility at a consolidated level(s).
  • The end user experience must account for language differences and other local preferences that will undoubtedly enhance or detract from user adoption.
  • The solution must provide support for workstreams that can be uniquely configured based on local operations or jurisdictional requirements. Unique workflow automation, reporting (operational or statutory) and user interface options must support regional requirements.
  • Invariably, support of multiple currencies will be a requirement for which an efficient and automated solution for maintaining current rates must be available. Additionally, the ability to report on and account for FX conversion impact must be inherent and easy to manage on a transaction and periodic basis.
  • Accounting for and managing local tax is a significant and daunting challenge. Too often organizations are forced to use external, local partners and have little visibility or control. A solution must also provide support for localized statutory reporting and in many instances automated or online tax filing, as required by government authorities. 
  • Lastly a strong multi-national solution will provide a platform that allows for global collaboration across service and supply chains, while providing a controlled and local experience.

If you are a multi-national entity or planning for expansion or M&A activities, NetSuite’s OneWorld solution is a great option as you look to adopt a new ERP platform. NetSuite OneWorld addresses the complex multinational and multicompany needs of services organizations by enabling businesses to adjust for currency, taxation and legal compliance differences at the local level, with regional and global business consolidation and roll-up.

Customers like MiPro Enterprises, ICD Security Solutions, Optiv, and Brillio are using NetSuite OneWorld to support their international needs.   

 For more, watch this product demo of NetSuite’s OpenAir PSA software.

Multi-Entity Accounting Does Not Have to Mean More Work

Managing the typical close process is rarely easy—data is stored in multiple systems and formats, hours are spent tracking down missing information...

Share to Facebook Share to Twitter Share to LinkedIn Share to LinkedIn

Products
  • ERP
  • Global Business Management
  • CRM
  • Human Capital Management
  • Professional Services Automation
  • Omnichannel Commerce
  • Email Marketing
  • Analytics
  • Business Intelligence
  • Experience
Services
  • Industry Expertise
  • Professional Services
  • Education Services
  • Support Services
  • Partner Services and Support
Partners
  • Solution Provider Program
  • Alliance Partner Program
  • Developers Overview
  • Business Process Outsourcing
  • Referrals
  • Accountants
  • Commerce Agency Program
  • Private Equity Practice
  • Venture Capital Practice
Company
  • Careers
  • Contact Us
  • Events
  • Leadership
  • Newsroom
  • Social Impact
  • Oracle Home
Resources
  • Blog
  • Data Sheets
  • Product Demo
  • Webinars
  • White Papers
United States

500 Oracle Parkway
Redwood Shores, CA 94065

  • © 2020 Oracle
  • |
  • Site Map
  • Terms of Use and Privacy
  • Do Not Sell My Info
  • Careers
Products
  • ERP
  • Global Business Management
  • CRM
  • Human Capital Management
  • Professional Services Automation
  • Omnichannel Commerce
  • Email Marketing
  • Analytics
  • Business Intelligence
  • Experience
Services
  • Industry Expertise
  • Professional Services
  • Education Services
  • Support Services
  • Partner Services and Support
Partners
  • Solution Provider Program
  • Alliance Partner Program
  • Developers Overview
  • Business Process Outsourcing
  • Referrals
  • Accountants
  • Commerce Agency Program
  • Private Equity Practice
  • Venture Capital Practice
Company
  • Careers
  • Contact Us
  • Events
  • Leadership
  • Newsroom
  • Social Impact
  • Oracle Home
Resources
  • Blog
  • Data Sheets
  • Product Demo
  • Webinars
  • White Papers
United States

500 Oracle Parkway
Redwood Shores, CA 94065

  • © 2020 Oracle
  • |
  • Site Map
  • Terms of Use and Privacy
  • Do Not Sell My Info
  • Careers