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WHITE PAPERS AND RESEARCH 
 
 

Learn what industry analysts say about NetSuite products by reading one of these white papers.

The Benefits of Integrated Business Management Software for Wholesale Distributors:
Overcoming the Barriers of Stand-alone Business Applications

Addressing the mish-mash of disconnected applications is the first step a wholesale distribution company can take to gain better control of its business operations and increase the efficiency of those operations. This NetSuite white paper on growing businesses looks at the value of a single integrated suite of software in providing significant advantages to the business, accommodating the breadth of the company's business processes, while providing the flexibility for even small companies to tailor the suites to meet their specific business needs.

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Best Practices for Killer E-tailing
What do you really know about your ecommerce customers? Today's top e-tailers can view their customers' financial data, purchase history, support questions, marketing campaign history and scheduled activities all in one place. And they can also tell you exactly what each of their store visitors have done on their site — what pages they've seen, what items they've added to their cart, and what paths they've taken through the site. Learn the key best practices for selling more over the Web — the Nirvana for ecommerce businesses.

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Managing the Multi-Company Corporation
Managing the books in any company is increasingly challenging in the face of GAAP, Sarbanes-Oxley, and the International Financial Reporting Standards (IFRS). The complexity increases for entrepreneurs who start and manage multiple companies, and for growing businesses that include subsidiaries in other countries. But the challenge in managing several separate entities isn't just in closing the books — it is also in the everyday issues of managing a diverse sales force, with forecasts, quotes, sales, and commission payouts, etc., perhaps in different currencies, with the need to see in an instant the total health of the enterprise through real-time data and key performance indicators.

This white paper, one in the NetSuite Business Series for Growing Businesses, reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.

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The Ecommerce Edge: The Benefits of an Integrated Business Management Software Suite Overcoming the Barriers of Stand-alone Ecommerce Applications
Today's ecommerce companies today feel the need for a transfusion — the operational boost that can move them to a customer-focused business with the ability to grow even larger. Addressing the plethora of disconnected applications is the first step e-tailers can take to gain better control of their business operations and increase the efficiency of those operations across all its storefronts. A single integrated business management application provides significant advantages to the business, accommodating the breadth of the company's business processes, while providing the flexibility for even small companies to tailor the suites to meet their specific business needs.

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Nucleus Research Note: NetSuite Helps Global Companies Cope
This Research Note reviews Nucleus Research's findings in a study of NetSuite One World customers. Companies interviewed reported the ability to manage multiple currencies, languages, time zones, and accounting structures through a single interface. Nucleus found that NetSuite customers cited increased visibility, operational efficiency, and financial control.

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Nucleus Research: NetSuite ROI Evaluation Report
Nucleus Research reports that NetSuite, the leading integrated web-based business software suite, can deliver a positive return on investment in fewer than 9 months, by significantly automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, increasing data visibility, and retiring costly legacy systems. Read more how NetSuite business management software provides a positive return on investment to businesses.

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SMBs Must Eliminate Information Silos to Improve the Customer Experience
This Yankee Group report identifies the major IT issues faced by small and mid-sized companies. Topping the list are information silos, lack of IT staff, and outdated business applications. Because they lack the right information at the right time to meet heightened customer expectations, SMBs are challenged in their ability to react to fast-changing market dynamics and grow their revenue. Analyst Sheryl Kingstone cites the need for elimination of silos to create a consistent customer experience across all customer touchpoints in real time. Learn how a better experience allows consumers to interact with the company through their chosen channel with a short resolution cycle, laying the foundation for stronger customer loyalty.

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The Insider's Guide to ePayment Management
NetSuite partner CyberSource shares its report detailing 30 ePayment management tactics leading online merchants are using to improve business results. Discover proven tactics that can help you cut costs, increase sales conversion and improve operating efficiency.

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The Business Benefits of Software-as-a-Service: Making the Most of the On-Demand Advantage
Software-as-a-Service — also referred to as On-Demand — represents a breakthrough in technology delivery, serving as a powerful catalyst for changing the value proposition and economics of business management. "SaaS" provides specific business benefits to mid-market companies, serving as the market-leading alternative to sinking valuable investment dollars into high cost of ownership/low return business strategies.

This white paper, one of the NetSuite Business Series for Growing Businesses, explores the business advantages and considerations in moving to "on-demand" — and running your business via Software-as-a-Service.

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SPIView: NetSuite Edition for Services Companies
This SPIView presents a profile evaluating NetSuite's solutions for professional services organizations, developed by Service Performance Insight, a consulting firm that analyses business solutions for the services sector. "NetSuite provides a new dynamic for midmarket PSOs," says author David Hofferberth. "SPI Research expects NetSuite to make a significant market impact with the right combination of vision, development and delivery to meet the growing demand for business management applications for the Professional Services sector."
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Global CRM: Managing the Multi-National Sales Force
Businesses and governments worldwide have worked together to lower the barriers to international trade. However, the requisite business software for successfully managing sales in multi-national companies has not kept pace: most CRM systems cannot manage business growth across borders and currencies, resulting in poor visibility across the entire business organization. NetSuite Global CRM combines the local control needed to manage the day-to-day sales in a given country, and provides the roll-up required for global visibility, tying together direct and partner selling globally.
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Actionable Analytics: Creating Competitive Advantage in Growing and Midsized Businesses with Business Intelligence
"Business intelligence" (BI) is no longer just the bastion of the very big companies. Growing and midsized business also require visibility into all aspects of the company; accessible to all employees who need answers to questions in their day-to-day decision-making, with accurate, reliable and up-to-date information. This Executive White Paper will outline the issues, the business ramifications, and the solutions for the business intelligence requirements of growing companies.
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True 360 Degree Visibility: The Silver Bullet for SFA
Sales representatives that have an incomplete view of their customers are losing revenue for their organizations. This whitepaper demonstrates how a CRM system that provides true 360° visibility to customers benefits your bottom line results.
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How to Out Sell the Competition: The Benchmarking Edge for Successful Sales Execution
Smart use of metrics is critical to sales effectiveness. Sales Benchmark Index presents information in this NetSuite White Paper that helps sales management succeed in implementing a data-driven decision making process for sales success. Five steps for developing a sales benchmark are defined, with a list of key metrics you can use.
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The Benefits of a Business Management Software Suite for Small and Mid-Sized Businesses
Overcoming the barriers of stand-alone business applications is a major challenge to growth for companies worldwide. Learn how an expanding organization can better gain control of its business operations and increase productivity through integrating its core business management processes.
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Aberdeen Group: On-Demand Mid-Market CRM: Front-to-Back Office Integration a Clear Differentiator
This Aberdeen Executive Whitepaper discusses the importance of front-to-back integration when evaluating CRM vendors.
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Ensuring an Exceptional Customer Experience in Online Shopping
Paul Greenberg of Line 56 covers the key landmines for companies planning an ecommerce venture. This guide will assist you in planning a successful web commerce site that will attract and retain customers — and avoid the anathema of the abandoned shopping cart.
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New Differentiators in Distribution
Distributors have to start thinking differently to protect their turf and grow new revenue streams. Unique and specific skill sets valued by customers will clearly differentiate the winners from the losers. Modern Distribution Management Editor Tom Gale covers those skills required for wholesale distributors to navigate the turbulent channels of their highly competitive businesses.
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Maximizing Performance and Profitability in Professional Services Organizations
Companies that provide services account for over 55% of the US economy today — a percentage that is growing rapidly. This NetSuite White Paper explores the key business processes underpinning successful companies that derive their revenue from the provision of professional services — whether they are standalone service-providing businesses or parts of a larger organization.

Four critical business processes are discussed here:
  • Accelerating the time from lead through the contract
  • Managing the project from contract through completion
  • Improving profitability in the delivery-to-cash cycle
  • Managing professional services accounting
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CRM Success for Fast Growing Companies: What Every Small and Mid-Sized Company Needs to Know
This informative whitepaper discusses the technical challenges and lack of visibility that affect the creation of a successful customer experience through a seamless value chain, and how to tackle these issues. Learn how a successful value chain can be created by seamlessly integrating your business partners and implementing a customer focus.
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TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions — even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
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Sales Forecasting for Your Business Advantage
With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.
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Yankee Group: Business Reality of the Mid-Market Real-Time Enterprise
Sheryl Kingstone, Program Manager, The Yankee Group Read this research paper on the vision of the real-time enterprise, creating new operational efficiencies, improving customer relationships, and making better business decisions faster.
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Aberdeen Group: Managing the Extended Enterprise for Midmarket Wholesale Distribution
This Aberdeen Executive Whitepaper focuses on the challenges facing the small and midmarket wholesale distributor, as well as the role of technology in addressing those challenges.
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Yankee Group: Tying Order Management Is Critical to CRM Success
This Yankee Group whitepaper explores why it's critical for CRM systems to show an integrated view of each customer. What most CRM systems miss is the ability to see transaction history. Learn how to better serve customers by linking Order Management and CRM.
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DATASHEETS 
 
 

Learn about NetSuite products by perusing the following datasheets.

Datasheets for NetSuite Products

NetSuite
NetSuite OneWorld: Global
NetSuite OneWorld: Multi-Company
NetSuite Wholesale/Distribution Edition
NetSuite Software Company Edition
NetSuite Services Company Edition
NetSuite Ecommerce Edition
NetSuite Small Business
NetSuite CRM
NetSuite CRM+
SuiteFlex
 
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Accounting / ERP Software
ERP - Financials / Accounting
ERP - Time & Billing
ERP - Order Management & Fulfillment
ERP - Purchasing Management
ERP - Inventory Management
ERP - Front & Back Office Integration

CRM Software
CRM - Sales Force Automation (SFA)
CRM - Marketing Automation
CRM - Customer Service & Support
CRM - Partner Relationship Management
CRM - Customer Self-Service
CRM - Front & Back Office Integration

Ecommerce Software
Ecommerce - Web Store
Ecommerce - Web Analytics
Ecommerce - Web Site
Ecommerce - SEO
Ecommerce - Site Building
Ecommerce - Front & Back Office Integration

Business Intelligence
Executive Dashboards
Key Performance Indicators (KPIs)
Real-Time Analytics & Reporting
KPI Scorecards
Customer Dashboards
Front & Back Office Integration