Shipping and Fulfillment

USPS Shipping Integration

If your business uses the United States Postal Service (USPS) for shipping, Netsuite enables you to manage the entire process. Seamless integration between NetSuite and USPS, provided by NetSuite partner Endicia, reduces the time you'll spend on manual processes such as printing labels and manifest forms—including USPS SCAN forms—and reduces the risk of shipping errors that affect customer satisfaction.

With this packaged integration, there's no need to manage and manually exchange data between separate order management, logistics tracking, shipping and customer service systems. Instead, you can quickly retrieve real-time rates, complete sales orders, print labels and track orders—all from within the Netsuite business management suite. 

Benefits

  • Eliminate manual re-entry and unnecessary errors by integrating shipping with your other business processes
  • Reduce manual effort with seamless USPS integration that automates onerous tasks like bulk fulfillment, label printing and getting shipping rates
  • Improve customer satisfaction and use customer service resources more efficiently by allowing customers to monitor their order and delivery status
  • Power your web store with total shipping integration to ensure your shipping fees are highly competitive, while easily passing on any shipping savings to your customers
  • Eliminate silos and time spent reconciling information by tying tracking numbers to sales orders, invoices and customer records.

Highlights

  • Automate Your Fulfillment Processes

    • Eliminate manual re-entry and unnecessary errors with complete integration between fulfillment and order management, logistics tracking, shipping and customer service
    • Get real-time domestic and international shipping rates automatically from USPS to more accurately track your cost of doing business
    • Easily access and print the documentation necessary to ship packages through the USPS by automatically printing Shipment Confirmation Acceptance Notice (SCAN) forms
    • Save time with bulk fulfillment and label printing—quickly select some or all of the items to be fulfilled and print their labels, and make the shipping description available on the printing label
    • Add insurance to protect your packages with the click of a button.
  • Get Complete Visibility into Shipping and Delivery

    • Monitor the status of your packages every step of the way with complete package tracking integration.
    • Reconcile tracking and delivery information while saving time and resources
    • Tie tracking numbers to sales orders, invoices and customer records
    • Get complete visibility into shipping progress and delivery history from any transaction or customer record.
  • Improve Customer Satisfaction with Self Service

    • Enable customers to view all their delivery information by logging into the NetSuite Customer Center
    • Offer customers self-service access to order and payment history as well as shipment status—increasing their satisfaction and loyalty.
  • Total Integration with Your Web Storefront

    • Enable customers to easily select their shipping priority and receive accurate and automatic calculation of shipping rates during the checkout process, thanks to tight integration with your web store
    • Ensure that your shipping fees are highly competitive, and easily pass on any shipping savings to your customers.
  • Additional Features:

    • Get tight integration with USPS, provided by Endicia
    • Request label refunds
    • Print postage-paid USPS shipping labels
    • Track package status
    • Print shipping labels
    • Generate tracking numbers
    • Support a multi-step fulfillment process
    • Provide customs documentation for international shipments
    • Save tracking numbers automatically back to sales order and invoice
    • Calculate shipping rates for international shipments originating in the U.S.
    • Add handling fees seamlessly to cover your labor and packaging costs.

International Sites
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