Mobile/Wireless
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You can run all your key business processes from your mobile and wireless devices with NetSuite's wireless options! For the first time, sales reps can place orders, and close transactions and sales from their BlackBerry, Palm Treo, Windows Mobile, and Pocket PCs; support reps can immediately address customer service issues. With NetSuite on mobile devices, users can have access to the business application in real-time and run their business as usual while away from the office.
NetSuite partners Antenna Software, Explore Mobile and iEnterprises have extended NetSuite to keep workers productive wherever they are.
Benefits of NetSuite on Wireless Devices
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Access to mission-critical data, anytime, anywhere |
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Maximise productivity of your mobile sales force |
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Improve service with a 360° view of your customer — anytime, everywhere |
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Enable out-of-office resolution on mobile devices |
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Address customer requirements at the point of interaction |
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Provide sales reps real-time, high-quality data for improved effectiveness |
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Provide field service reps access to accurate, up-to-date information on issue status
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NetSuite's Wireless Partners' Solutions:
Antenna Software
Antenna Software's AMPower Sales for NetSuite enables BlackBerry, Palm Treo, Windows Mobile, and Pocket PC users to capture transactions such as quotes and orders with bi-directional transaction processing, as well as the ability to view and edit customer records, opportunities, contacts, events and tasks found within their NetSuite accounts.
For more information on Antenna Software's solutions, visit:
www.antennasoftware.com.
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Explore Mobile
Explore Mobile's Explore Order Entry allows sales reps to retrieve, update and take orders via their mobile device and have them quickly uploaded into NetSuite with the click of a button. Accessible over a wireless data network, the Explore application pulls down an item master from NetSuite complete with current pricing. Once the order is entered into the device, it's uploaded into NetSuite and ready for approval by sales management, with email confirmation back to the sales person and customer. In addition, the Advanced Price List (APL) service allows complete item price lists to be extracted and emailed directly from a mobile device, including volume discount price breaks. Finally, Field Sales Rep (FSR 3) allows the sales person to search a customer's name on the handheld and retrieve his or her phone number, email, address and other account info from NetSuite, eliminating the need to call back to the office for up-to-date information. Explore Mobile's Field Sales Rep(FSR 2) is delivered as a hosted service that mobilises NetSuite CRM data.
For more information, visit www.exploremobile.com and www.exploreconsulting.com.
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iEnterprises
iEnterprises' Mobile Edge for NetSuite is a pre-built application that allows BlackBerry users to connect and extend NetSuite CRM and ERP capabilities to their handheld while they are away from the office. NetSuite users can access important information such as contacts, opportunities, cases, call reports, tasks and activities through their BlackBerry within seconds, making it fast and effective to respond to urgent issues andS provide customer service. Leveraging SuiteTalk Web Services, Mobile Edge for NetSuite is highly configurable and remarkably easy to use. It also offers complete online and offline capabilities.
For more information or to download a copy of the software, visit www.ienterprises.com.
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Mobile Devices Supported:
- BlackBerry
- Palm Treo
- Windows Mobile
- Pocket PC
Business processes supported on wireless devices:
- Retrieve, update and take orders
- Manage cases, call reports, tasks and activities
- Bi-directional transaction processing
- View and edit customer records, opportunities, contacts, events and tasks
- Search Sales Orders by order number, customer name and/or sales order status
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