Retail

Engage, Inspire and Deliver

Retail Software Designed to Satisfy Your Omnichannel Shoppers


Shop anywhere, pay anywhere and receive merchandise anywhere—that's the omnichannel shopping experience customers are demanding. NetSuite empowers retailers to deliver on those expectations with an end-to end retail software solution that brings together POS, ecommerce, CRM and marketing, inventory and order management, business intelligence and financials on a single platform. With NetSuite's single commerce platform, retailers are able to provide relevant and engaging experiences, sell more product and drive customer satisfaction across multiple channels and touch points.

Join the hundreds of dynamic retailers who have turned to NetSuite and moved beyond standalone, disconnected commerce systems to streamline operations, reduce costs and complexities—and gain a single, unified view of their customers and business.

 

Benefits

Gain Actionable Insights

Make smarter, faster decisions across channels and all areas of the business with real-time information and role-based dashboards.

Fuel Growth

Easily add new channels, geographies, business models and brands with NetSuite's scalable and flexible cloud-based solutions.

Streamline Operations

Eliminate costly, error-prone integrations between separate systems with an end-to-end retail software solution and single commerce platform.

Reduce Costs and Complexity

As a retail SaaS solution, NetSuite simplifies everything from upgrades to ongoing maintenance, enabling your IT staff to focus on business innovation rather than managing hardware and software.

Solutions

In Store POS

Provide a superior in-store experience while streamlining the transaction process with a modern POS that enables you to accommodate omnichannel expectations and build customer loyalty. Empower sales associates with a 360-degree view of the customer and enterprise-wide inventory visibility. Learn more

Ecommerce

The explosion of Internet-enabled devices means your products are never more than a click away from shoppers—wherever they are. Consumers expect an optimised experience from any digital touchpoint, at any time. SuiteCommerce allows you to create a great online shopping experience and deliver it across any site, any device and any geographic location without any limitations. Learn more

CRM

Bring siloed sources of customer data into a single repository to get one complete view of the customer across all channels and touchpoints with NetSuite's retail CRM software. Capture all interactions, transactions and preferences to create rich customer profiles that will help to provide consistent customer service, as well as support personalised marketing and targeted promotions across all channels. Learn more

Inventory and Order Management

Manage orders from multiple channels—in-store, web, call centre, mobile and kiosk—all in one place. And, with real-time inventory visibility across all locations, including stores, enable a "buy anywhere" and "fulfil anywhere" experience. With NetSuite's order management retail software, you can process orders faster, have more satisfied customers and lower operational costs. Learn more

Business Intelligence

Gain real-time business intelligence across all areas of your company. NetSuite enables you to manage your retail enterprise with key metrics so you can make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. All data can be viewed in real-time as key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards. Learn more

Transform Your Business

Deliver Seamless Commerce

Provide true omnichannel shopping and service experiences across all channels through a single commerce cloud platform that combines ecommerce, in-store POS and order management with your back office systems.

Gain Global Inventory Visibility

Meet customer expectations to buy anywhere, fulfil anywhere and return anywhere while maximising profitability with a single real-time view of inventory across all channels and your supply chain.

Generate A Single Customer View

Deliver engaging, personalised shopping experiences and build customer loyalty with a single view of all customer transactions and interactions across all channels and touchpoints.

Retail Industry Customers

Hear how NetSuite has delivered significant benefits to companies like yours.
See the customer testimonials

NetSuite Retail Blog

Get the latest insights into developments in the retail industry.
Read the blog

White Paper

A Single Commerce Platform for Omnichannel Retailing.
Download the white paper