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Mei Li
NetSuite, Inc.
Phone: 650 627 1063


Courtroom Connect Saves Thousands of Dollars Within First Months of Implementation

SAN MATEO, CA. — July 16, 2003 — NetLedger, Inc., makers of Oracle® Small Business Suite, today announced that Courtroom Connect, a San Francisco-based provider of secure wireless data services to attorneys at courthouses nationwide, has implemented NetSuite to run its entire multi-location business — from sales, marketing and support to financial operations. NetSuite is the most widely used integrated ERP/CRM suite for mid-size companies. The Oracle Small Business Suite name is used under license from Oracle Corporation (NASDAQ: ORCL).

Frustrated with the cost and inefficiency of maintaining different software systems, Courtroom Connect standardized its business operations with NetSuite, replacing the legacy systems of QuickBooks and With NetSuite, Courtroom Connect now has a single system to handle its end-to-end business process, from first customer contact to contract to cash. In addition to streamlining its business process, NetSuite also has helped the company eliminate duplicate data re-entry. As a result, NetSuite has enabled Courtroom Connect to save thousands of dollars in software and labor costs.

"Not only did we find NetSuite to be easier to use than, NetSuite also eliminated the headaches and costs of maintaining separate databases," said Louis Goldberg, president of Courtroom Connect. "With NetSuite's tight integration of CRM with accounting, we track, service, support and bill customers from a single application, increasing our customer satisfaction and eliminating the duplicate data entry we suffered with In addition, we didn't want to invest in a system that wasn't going to have the features we needed to support our rapid growth. NetSuite's robust rich back-office and front-office technologies will support us for years to come."

The software applications utilized by most small and mid-size companies do not allow business processes to run seamlessly across front and back-office functions. These companies run their business on separate, expensive software packages – one for accounting, one for warehousing, one for sales force management and one for customer support. Additionally, the ongoing cost of running the software and integrating data from such multiple, incompatible systems has been high.

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