ISM SELECTS NETLEDGER'S APPLICATION SERVICES AS TOP CRM PACKAGE FOR 2003
Industry-Leading CRM Consulting Firm Includes NetLedger's Web-based CRM Package and ERP/CRM Suite in a Group of 30 Packages
SAN MATEO, CA, and CHICAGO, IL, February 20, 2003—NetLedger, Inc., makers of Oracle® Small Business Suite,
today announced its suite products including NetCRM,
NetSuite and Oracle Small Business Suite have been named
by ISM, Inc., a leading customer relationship management
(CRM) consulting firm, as one of the Top
30 CRM software packages for 2003. This is one of
the most prestigious accolades that NetLedger has won
this year from industry-respected sources. The Oracle
Small Business Suite name is used under license from
Oracle Corporation (NASDAQ: ORCL).
NetLedger's suite products were chosen from dozens
of CRM software packages, which were tested by the ISM
Software Lab at its Bethesda, Md.-based headquarters.
Each package was rated according to 171 selection criteria,
including 105 business functions, 48 technical features,
and 18 user-friendliness/support features. The Top 30
selections are featured in ISM's 11th edition of The
Guide to CRM Automation, (www.ismguide.com).
"ISM congratulates NetLedger on the company's outstanding
achievement," says Barton Goldenberg, president of ISM.
"NetLedger offers users a well integrated front/back
office net-based software suite."
"It is gratifying to receive recognition from ISM that
offerings which tie CRM processes with ERP systems are
on the vanguard of the next generation of business management
solutions," said Zach Nelson, president of NetLedger.
"It is equally gratifying to see how, in only six short
months, our full-featured NetCRM solution has been adopted
by customers and industry watchers alike."
Founded in 1985, ISM, Inc. (http://www.ismguide.com)
provides strategic advice on Customer Relationship Management
and the Real-Time Enterprise. ISM is the publisher of
The Guide to CRM Automation (11th edition) and author
of CRM Automation (Prentice Hall, 2002& 2003). ISM clients
include Canon, Ceridian, Deutsche Bank, DHL, ExxonMobil,
IBM, J&J, Lucent, McGraw-Hill, Nestlé, NYSE, PepsiCo,
Roche, Schering-Plough, United Way, Verizon, Vivendi
Universal, Wells Fargo and Xerox.
For more information about NetSuite please visit our
Web site at www.netsuite.com.
Oracle is a registered trademark of Oracle Corporation
and/or its affiliates.