Many former Microsoft customers from around the world — using products such as Great Plains, Solomon, Navision, and CRM — have become NetSuite customers. They have chosen to use NetSuite's award-winning on-demand applications to utilize NetSuite's leadership in integrated on-demand business management software.

How Microsoft Customers Benefit from NetSuite

	•	Move from disjointed packages to one complete system. NetSuite supports an entire company with one system, eliminating redundant data entry and the time, cost, and errors associated with using separate systems for accounting, sales, customer support, marketing, inventory, Web site, and ecommerce.
	•	Rich customization. NetSuite is extremely easy to customize to specific needs and preferences — from custom fields and terminology to dashboard views and color themes.
	•	Real-time dashboards give complete company view. With all data in one system, users can see exactly what is going on in their entire business. NetSuite provides each employee with a real-time, role-based, customizable dashboard with view into key business data across processes and departments — allowing each employee to make more informed business decisions faster.
	•	Integrated ecommerce broadens a company's reach for high-touch, low-cost selling and support. The Web has become the leading choice for interacting with vendors. That's why NetSuite has made ecommerce a core component of the system.
	•	NetSuite's self-service centers provide an online platform for easy collaboration with trading partners. NetSuite's customer center provides 24/7 access to order status, online payments, shipping, reorders, and more from any location.
	•	Eliminate IT complexity and hassles. Unlike Microsoft packages, NetSuite is a Web-based, on-demand service, which eliminates the cost of managing, maintaining, and upgrading business applications.
	•	Lower the total cost of ownership (TCO) dramatically. NetSuite provides significant savings in total cost of ownership relative to a combination of Microsoft products.
	•	Grow the company with broader business functionality. NetSuite provides built-in functionality that Microsoft doesn't have. For example, NetSuite is the only application provider that provides an integrated Amazon.com-like Web site, ecommerce capabilities, and site analytics. Plus, NetSuite is the only hosted CRM provider to provide integrated partner relationship management and incentive compensation.
	•	Access business applications anytime, anywhere. As a Web-based application, NetSuite can be accessed anytime from anywhere in the world.
	•	Switch to NetSuite easily without disrupting the business. NetSuite's solution is easy to migrate to and easy to use.
	•	And more! There are many benefits of using NetSuite's award-winning on-demand solution over disparate on-premise solutions.

Move from disjointed packages to one complete system. Combining a patchwork of Microsoft products and partner solutions leaves you with multiple islands of data and expensive integration projects that often don't work the way you or your customers want. Information often must be manually re-entered or batched into other applications — wasting time and money. Your customers can end up running their business on incomplete information and guesswork.

NetSuite changes all that with one complete system for end-to-end business process management and real-time visibility, resulting in smarter, faster decision making.

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Rich customization via NetFlex. NetSuite has rich customization capabilities that allow customers to customize and extend NetSuite to meet their specific company and industry requirements for personalization, business processes, and best practices.

Learn more about the NetSuite NetFlex Platform

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Real-time dashboards give complete company view. Real-time dashboards provide business intelligence across all areas of a company — from accounting and sales to fulfillment and support. Customizable for each employee in the company, the dashboard offers instant snapshots of key performance indicators, such as new sales orders, commissions, support cases, accounts receivable, or items to ship. Customers can spend their time analyzing and acting on key data, not gathering it.

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Integrated ecommerce broadens a company's reach for high-touch, low-cost selling and support. Microsoft's bolt-on ecommerce solutions are complex, batch-oriented, and costly. The Web has become the leading choice for interacting with vendors. That's why NetSuite has made ecommerce a core component of the system. All ecommerce transactions are part of NetSuite's standard business process engines. NetSuite has integrated Web site analytics on a per-visitor and aggregate basis, helping to know a company's prospect or customers' interests, enabling optimal Web site performance, and the ability to leverage customer intelligence for strategic, personalized marketing and selling.

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NetSuite's self-service centers provide an online platform for easy collaboration with trading partners. NetSuite's customer center provides 24/7 access to order status, online payments, shipping, reorders, and more from any location. The vendor center gives suppliers views of purchase orders and payment statuses. The partner center gives strategic selling partners full use of CRM and fulfillment tools from anywhere, at anytime, with just a browser.

Learn more about NetSuite self-service centers:
Customer Center
Partner Center
Employee Center

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Eliminate IT complexity and hassles. Your customers should stop wasting thousands of dollars to manage their business applications. Almost all Microsoft products require management of the hardware, servers, and databases in addition to upgrading, troubleshooting, and maintaining the applications. With NetSuite, our integrated application is delivered via the Internet so all your customers need to do is open their browser, log-on, and use the application. Our world-class experts manage the application, upgrade the software seamlessly, and back it up, all in a data center that is more secure and more reliable than on-premise systems. This would allow you to focus on implementation, process consulting, training, and more.

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Lower the total cost of ownership (TCO) dramatically. Lower the TCO dramatically. Countless studies have shown that Web-based applications like NetSuite have significantly lower TCO than on-premise, client/server software — the architecture of Microsoft products. When you add up the cost of the software license, maintenance, software and hardware upgrades, customization, support and more, you quickly see that NetSuite's Web-based approach is the smarter choice for your customers' IT budget now and in the future.

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Grow the company with broader business functionality. NetSuite provides built-in functionality that Microsoft products don't offer. Adding to the complex packages, Microsoft software often requires partner functionality to bridge functional gaps. In contrast, companies can manage their entire business with NetSuite. For example, NetSuite is the only application provider that provides an integrated Amazon.com-like Web site, ecommerce, and site analytics. NetSuite is also the only hosted CRM provider to provide integrated partner relationship management and incentive compensation.

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Access business applications anytime, anywhere. As a Web-based application, NetSuite can be accessed anytime and anywhere in the world — ideal for companies with offices in multiple locations, geographically distributed warehouses, or employees who travel frequently.

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