Customer Center Commerce

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Shop anywhere, pay anywhere, receive merchandise anywhere—that's the shopping experience customers are demanding. Customers expect a consistent and relevant brand experience regardless of touchpoint, from in-store to online sales over a laptop, smartphone or tablet. Without it, companies risk customer dissatisfaction, lost sales and the high costs of managing separate applications and systems.

Leading retailers are moving beyond standalone and disconnected systems and touchpoints to focus on linking cross-channel customer interactions with foundational business systems to provide a single, unified view of customers and the business. The unification of business systems and the data that feeds them makes it possible for retailers to deliver a transparent, channel-agnostic, personalised customer experience.

NetSuite delivers a cloud-based, multi-channel retail management system that brings together POS, ecommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution. Our retail solution is an end-to-end suite designed especially for multi-channel retailers that will enable enhanced customer service across channels while driving growth and increased revenue.


Grow your business and delight customers with engaging and personalised shopping experiences, optimised across all channels. Penetrate new global markets and engage new audiences with in-store and ecommerce solutions.
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Get unprecedented visibility into your customers by capturing their preferences, transactions and interactions across all channels and touchpoints into rich profiles to drive personalised service, marketing, merchandising and promotions.
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Efficiently analyse, order, price, and distribute inventory across your channels. Define and maintain accurate inventory distribution and track replenishment cycles all from one place to automate ordering, prevent excess, and stop product shortages.
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Bring siloed sources of data into a single repository. Manage your retail enterprise with key metrics and make timely, fact-based decisions with dashboard analytics, ranging from retail inventory and sales reports, to suppliers and marketing campaign ROI.
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Align your business and make smarter decisions in planning, pricing, merchandising and inventory management. Improve business agility and visibility by managing all online and offline channels with one version of the truth used across your entire business.
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  • Solarwinds
  • Magellan
  • Igloo
  • Beyond the Rack
  • Rocky Mountain Chocolate Factory
  • Skincare Store
  • Serena and Lily
  • Beyond the Rack
  • Tree of Life
  • Lilia P
  • Universal Watch Co
  • KASK America
  • Nescaf� Dolce Gusto
  • Lionel NASCAR Collectables
  • Aircraft
  • Saddleback Leather
  • Patriot Outfitters
  • Transition BMX
  • Ruff Wear
  • Kitchenware Direct
  • Magellan
  • Igloo
  • Ibex
  • South Cypress
  • Red Hare Ltd
  • Sonoma Wine Accessories

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