NetSuite for IT Services Companies

Improve Performance with Cloud ERP and Professional Services Automation (PSA)

Do you wish you could reduce administrative time so that you and your staff could spend more time with clients?  Is the increasingly global and competitive nature of the business raising the pressure you face to maintain billing rates without compromising utilisation?  In an increasingly competitive environment, NetSuite's ERP and professional services automation (PSA) software can give you a real-time view into opportunities, resources and financials that will let you deliver service engagements that maximise profitability.   

Learn about NetSuite ERP and about NetSuite OpenAir, our services automation module.  project management module. Or learn about a specific feature—Project Management, Resource Management, Time Tracking, Expense Tracking, Reporting/Dashboards and Invoicing.

Key Benefits

  • Improve resource utilisation: NetSuite resource management software helps you identify and assign the best resources to the right projects. Need someone with a particular skill such as a database architect or Javascript developer or with experience in a specific industry? A quick search identifies these people and lets you staff them on the most critical projects, ensuring your clients are satisfied with high quality work delivered on-time.
  • Develop client relationships: By sharing detailed project status reports, clients may have fewer questions for you or may remove potential roadblocks in their organisations to ensure the work of your IT services firm is a huge success. Have a price sensitive client? Selecting qualified resources with the lowest bill rate can be done in seconds. With automated workflow, reallocate time from administrative tasks to client-facing ones.
  • Empower virtual teams: Team members can use NetSuite's collaboration platform to share documents and get project updates, even if working in different locations and time zones. With full transparency, responsibilities can be decentralised and team members empowered. With our cloud solution, new team members can be up and running in a matter of minutes. Support for more than 15 languages enables you to easily outsource work to other countries.
  • Generate higher project profitability: Develop more accurate quotes, mitigating the risk of cost or time overruns. Chances are good that you've done some of the work that a new prospect wants before. Rather than starting from scratch, start with a similar project as a foundation. With NetSuite's ERP and project portfolio management solutions, you can review timelines, resource needs and profitability and identify areas for margin improvements as you generate a new bid. NetSuite's powerful analytics enable you to apply your management expertise to your own business, finding new areas for growth.
  • Get paid faster: Whether you have fixed fee or time- and material-based projects or a mix of the two, NetSuite lets you quickly generate an invoice based on time and expense and project completion rates already entered. The invoice can be customised, automatically routed for approval and emailed to the client from the system.

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