Additional Resources

Point of Sale

Deliver a Great In-Store Experience

Today's consumers move effortlessly across multiple shopping channels, from in-store to online over a laptop, mobile phone or tablet. And, they demand a consistent and relevant brand experience regardless of the channel. Yet, a large majority of transactions still take place in person, making the Point of Sale (POS) a crucial part of the customer experience. As part of NetSuite's customer-centric ecommerce pos platform, our in-store retail POS software allows retailers to provide a high-quality, very personalised omnichannel shopping experience.

Key Benefits

  • Provide personalised service with a 360-degree customer view.
  • "Save the sale" with cross-channel real-time inventory visibility and order fulfilment.
  • Improve productivity with an easy-to-use POS system and intuitive touch-screen interface.
  • Decrease fraud with multiple levels of security for associates and managers.
  • Grow customer satisfaction with quick checkouts with integrated payment processing.

Seamless Cross-Channel Functionality

Working together, NetSuite's modern retail POS and ecommerce POS platform enables you to bridge the gap across channels to fully service and satisfy your clients. Suddenly, you'll be able to provide convenient cross-channel processes designed to grow customer loyalty:

  • Buy online/pick up in store.
  • Buy online/return to store.
  • Order in store/fulfil from anywhere.

Enhance the Store Experience

NetSuite's retail POS software assists your associates streamline and accelerate transactions and provide timely personalised customer service. With a comprehensive transaction set and comprehensive search capabilities, associates can quickly and effortlessly locate out-of-stock items and even offer instant promotions at the POS. Simultaneously you'll be able to capture detailed customer data used to create targeted and personalised promotions and campaigns with NetSuite's CRM and marketing tools.

Extend Sales & Service with Mobile POS

The power of Mobile POS provides you with the functionality of a traditional retail POS workstation, but integrated into a network of mobile devices used to service customers anytime, anywhere. Sales associates can use mobile devices to review customer information, perform item lookups while on the sales floor, determine quantity on hand and even locate out-of-stock items to "save the sale." It’s very convenient for conducting sales transactions with secure payments. Mobile POS allows you to get closer to your customer and provide an experience they will remember.