SuiteCommerce delivers B2B businesses the strong capabilities expected of an enterprise-class B2B ecommerce platform, including the ability to provide the same easy and information-rich shopping experience as a B2C website. With SuiteCommerce, ecommerce is seamlessly integrated with your back-end systems, including order management, ERP/financials and CRM. Support web stores, in-house sales, distributors, manufacturers, brick-and-mortar stores and channel partners all from one single cloud platform. NetSuite’s B2B ecommerce solution will allow your company to go after new revenue opportunities, attract and service new customers and transform a slow-growth offline business into a high-growth multichannel company.
Real-Time Customer Service
Provide your customers with a password-protected, self-service customer centre to manage all aspects of their organisation with you. They’ll be able to access their order history and details of every sales order, view order status, track shipments, reorder, and update shipping and payment information with a strong B2B ecommerce system.
- Review and approve quotes.
- Pay outstanding invoices.
- Request returns and refunds.
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