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Business
Intelligence Solutions & Analytics: NetSuite's Analytics offer the next wave in business intelligence software. This feature allows you to analyse data across all departments and interpret the information that's most important to you. In addition to our analytic tools, you can use your favorite business intelligence solution tools, including Business Objects, Cognos, Crystal, FRx, or any software that supports ODBC, to access the database table and extract data directly from NetSuite. |
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BUSINESS INTELLIGENCE &
ANALYTICS FEATURES: |
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Real-time Dashboards: With NetSuite Real-time Dashboards, you can access more than fifty pre-configured key performance indicators and over thirty graphical reports showing you trends over various periods. This includes key business intelligence information like pipeline metrics, sales, orders, new cases, items sold and more. These indicators can be set for various date ranges and compared to previous timeframes.
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Customer
Segmentation: Advanced Search also includes business intelligence features for data mining and customer segmentation. The Advanced Expression Builder allows you to create cross analysis of customer purchase history, service patterns and current pipeline activity using "and/or" searches and exclusions through "not" phrases. For example, you can view all customers who purchased a given combination of products except one.
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Target
Group Creations: Target Group Creation enables users to leverage customer purchase, case, opportunity and transaction histories to create target groups, which can then be used to run upsell and cross-sell campaigns. As a result, with our business intelligence solution, you can identify customers who have purchased a certain product, or have spent a certain amount of money in a specific time period, and target them with special offers.
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Saved
Searches Reporting: NetSuite's powerful ad hoc query technology, called Advanced Search, allows for analytic queries on the fly. Advanced Search provides an easy business intelligence solution interface to analyse customer profiles, purchase histories and service logs. Plus, users can configure group, count, sum, average, minimum and maximum values of a result with just a few clicks. Users can also publish any ad hoc report on the Real-time Dashboard for viewing by the entire company.
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Report
Customisation: You can customise business intelligence reports by both content and layout. You also have the option to add columns, filter the data and sort the resulting information. For example, you can add another column for a running total, or insert grand totals and subtotals as you need them. In layout, you can change column headings, report titles and the order of columns. You can also display the data in graphical form, such as bar graphs or pie charts.
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- Drill-down Capabilities
- Report E-mailing
- Customisation Tools & Tips
- Report Graphing
- Data Views for Third Parties
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