Results:

• In the past year, the company has grown revenues by 100%, and profit margins by 400%
• UK Home Shopping is saving £50,000 yearly over the cost of an equivalent server-based system and its necessary maintenance
• The company estimates that NetSuite is also saving the equivalent of at least one full-time equivalent, or about £20,000 yearly
• Improved email marketing helps generate an additional £8,000 revenue each month
• Automated, simplified VAR reporting saves £3,000 per year
• Improved inventory management has helped reduce stock-outs by 50%, and an integrated purchase-order process has cut purchasing time by 25%.

Challenges:

• Popular TV home-shopping network needed to simultaneously support growth and reduce costs to fight downward price competition
• The company also wanted to improve business visibility to help executives make more informed decisions to support company growth.

Solution:

• UK Home Shopping chose NetSuite because of its cost advantages over server-based software, and because it is more intuitive and easier to use than the company's previous business software
• NetSuite partner Noblue limited helped with implementation
• NetSuite's support for placing promotional codes in advertising has helped UK Home Shopping sharpen its marketing focus to maximize effectiveness
• NetSuite's multi-channel integration makes it easy for the company to add sales channels in the future.