POS Supply Solutions
"We were initially just looking at NetSuite's CRM side, but after looking further we began to think about integrating our CRM, ERP, e-commerce, and UPS shipping, and realized what a powerful solution that would be."
—POS Supply Solutions
Industries
eTailers, Distribution, and B2C
Headquarters
Danvers, MA
Results:
- $50,000 savings from productivity gains and reductions in IT spend
- 50 percent gain in sales campaign effectiveness
- Supporting 40 percent growth in sales volume.
Challenges:
- Disconnected sales, marketing, and accounting processes hampered growth
- Sales and marketing analysis was difficult and slow, limiting success of marketing programs
- limited financial resources were strained by existing IT infrastructure.
Solution:
- POS Supply Solutions chose NetSuite over Salesforce.com and SalesLogix
- NetSuite selection began with CRM, later extended to cover the full ERP suite
- The NetSuite Professional Services quick-start program helped import customer data from existing database.
