NETSUITE SUITEFLOW FIRST TO DELIVER GRAPHICAL BUSINESS PROCESS CUSTOMIZATION FOR CLOUD COMPUTING ERP SUITES
SuiteFlow Smashes Myth that Cloud Business Apps Are Difficult to Customize
End-Users, Developers Will be Able to Create Custom Workflows for Real-Time Processes Spanning Core NetSuite Application and SuiteCloud Extensions
SAN MATEO, Calif.—April 7, 2010—NetSuite Inc. (NYSE: N), a leading vendor of cloud computing business management software suites, today unveiled SuiteFlow, its new graphical workflow management software that for the first time gives users of cloud computing business suites the ability to easily develop, automate, and streamline complex business processes with ground-breaking simplicity. NetSuite's SuiteFlow smashes one of the final remaining myths regarding software as a service (SaaS) business applications—that they force companies to alter their normal business processes to accommodate hard-coded workflows that come with the vendor's software. With SuiteFlow, users will be able to quickly point and click to create and alter custom workflows to support the way businesses need to work in real-time—whether the goal is to implement a more efficient automated collections process, create a rules-based lead nurturing process or overhaul receivables management. For more information about SuiteFlow from NetSuite, please visit www.netsuite.com/suiteflow.
Thousands of businesses and developer partners have capitalized on the flexibility of NetSuite's customization capabilities for years. With SuiteFlow's visual point and click environment for creating and customizing complex business processes, they will be able to tailor core NetSuite applications, (enterprise resource planning (ERP), customer relationship management (CRM), Ecommerce), with unprecedented ease to address individual business needs, or third-party applications built natively on NetSuite's SuiteCloud development platform. With SuiteFlow, users can easily develop and deploy powerful new business processes, including contract renewal workflows with tasks, reminders and customer notifications, sales processes that include mandatory data entry, follow up tasks and rep notifications, and customer support processes, including inactivity reminders, escalations, and service level agreement (SLA) enforcement.
In addition to providing enterprises with greater utilization of resources and shorter time-to-value, SuiteFlow will also help developers and independent software vendors (ISVs) get to market faster with their vertical applications built on the SuiteCloud platform. ISVs already appreciate the point-and-click rapid prototyping available with NetSuite's form and interface customization tools. With SuiteFlow they will be able to apply this same advantage to business processes for specific applications, greatly reducing development costs.
"NetSuite has always focused on delivering power, insight, and ease-of-use to every business user, not just IT staff," said Evan Goldberg, Chairman and CTO of NetSuite. "Comprehensive process management was the last frontier in breaking down those walls. SuiteFlow represents the ultimate intersection of people, process, and technology, and a quantum leap in empowerment for business users."
New Workflows and Processes, No Version Lock
Challenges of Customizing On-Premise Applications
Pricing and Availability
Gartner Dataquest recently released figures showing that NetSuite has joined the ranks of North America's top 10 ERP vendors by revenue. Strategic advisory service ISM Inc. recognized NetSuite and NetSuite CRM with a Top 15 CRM Small & Medium Business Software Award for 2009. Customer Interaction Solutions magazine named NetSuite CRM as a recipient of a 2009 CRM Excellence Award. Most recently, British businesses named NetSuite the top Enterprise Accounting Software vendor in Sift Media's Software Satisfaction Awards 2009. These awards validate and reinforce NetSuite's mounting importance to companies of all sizes looking for a powerful, integrated enterprise management solution.
For more information about NetSuite Inc., please visit www.netsuite.com.
NOTE: NetSuite and the NetSuite logo are registered service marks of NetSuite Inc.
Cautionary Note Regarding Forward-Looking Statements
Customers who purchase our services should make sure the decisions are based on features that are currently generally available. Please be advised that any services or features from NetSuite that are not yet in general release, including without limitation SuiteFlow, are not generally available and may not be made generally available as currently scheduled or at all.