ISM SELECTS NETSUITE AS TOP CRM SOFTWARE FOR 2007
For Fourth Straight Year, Industry-Leading CRM Consulting Firm Includes NetSuite's On-Demand CRM, ERP and Ecommerce Suite in a Group of 15 Applications
SAN MATEO, Calif.—April 3, 2007—NetSuite, Inc., the leader in on-demand business management
software, announced today that NetSuite® and NetSuite
CRM+ were selected by ISM Inc., Customer Relationship
Management (CRM) and eCustomer strategic advisors, as
a Top 15 CRM Small & Medium Business Software Award
winner for 2007. This is the fourth straight year that
ISM has selected NetSuite to its Top 15 Award list.
For more information about this, please visit : www.netsuite.com/ismaward07.
"The Top 15 CRM Awards, which serve as the standard
for comprehensive CRM software, have evolved since 1990-when
ISM began the Awards-to be the industry benchmark,"
said Barton Goldenberg, founder and president of ISM.
"The Top 15 winners represent the best and most
comprehensive CRM software serving internal and external
customers with features ranging from predictive modeling
to Web 2.0 to access to handheld/wireless devices."
NetSuite and NetSuite CRM+ were chosen after intensive
testing by the ISM Software Lab at its Bethesda, Md.-based
headquarters. Each package was rated according to 217
selection criteria, including 103 business functions,
52 technical features, 36 implementation capabilities,
9 real time criteria and 17 user-support features.
"NetSuite is to be praised for obtaining the Top
15 honor as ISM's software selection process is strenuous
and comprehensive," said Goldenberg. "NetSuite
is a leader in the CRM industry."
The Top 15 selections are featured in ISM's 15th edition
of The Guide to CRM Automation and in a Top 15 CD available
Founded in 1985, ISM Inc. offers strategic advisor
services to organisations planning and implementing
Customer Relationship Management (CRM) and eCustomer
initiatives. ISM publishes the annual The Guide to CRM
Automation and Top 15 CRM software Awards/Reviews. Barton
Goldenberg, founder and president of ISM, authored CRM
Automation published by Prentice Hall and is a columnist
for a number of publications, including CRM Magazine
and Sales & Marketing Management Magazine. ISM private
sector clients include AAA Mid-Atlantic, ExxonMobil,
IBM, McGraw-Hill, Nike, Pepsico and United Way of America
and United Way of Toronto; ISM's government clients
include the Department of Defense and the US Postal
NOTE: NetSuite and the NetSuite logo are service-marks of NetSuite, Inc.