Customer Center Commerce

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Shop anywhere, pay anywhere, receive merchandise anywhere—that's the shopping experience today's customers are demanding. Customers expect a consistent and relevant brand experience at each touchpoint, from in-store to online sales over a laptop, smartphone or tablet. Without offering a unifying experience, retailers risk customers jumping to the competition, lost sales and the high costs of running separate systems.

Smart retailers are moving beyond standalone and disparate systems and touchpoints to link and streamline cross-channel customer interactions with core business systems to provide a single, unified view of customers and the business. The unification of business systems and the data that feeds them enables retailers to deliver a transparent, channel-agnostic, personalised customer experience.

NetSuite delivers a cloud-based, multi-channel retail management system that brings together POS, ecommerce, CRM and marketing, merchandising and order management, inventory, financials, and warehouse management into a single, centrally-managed solution. Our retail solution is an end-to-end suite designed specifically to help multi-channel retailers become agile while providing enhanced customer service, driving growth and increased revenue.


Grow your business and exceed customer expectations with engaging and personalised shopping experiences, optimised for any channel. Enter new global markets and engage new audiences with in-store and ecommerce solutions.
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Enjoy unparalleled visibility into your customers by capturing their preferences, transactions and interactions across all channels and touchpoints into rich profiles to effectively target customers with relevant marketing, merchandising and promotions.
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Having the right inventory at the right place at the right time helps you maximise merchandise flow and drive margin targets. Our merchandise management solution enables you to efficiently analyse, order, price, and distribute inventory at each location.
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Bring together siloed sources of data into a single repository to manage your retail business efficiently. Leverage key metrics and make timely, fact-based decisions with powerful dashboard analytics, including retail inventory and sales reports, to suppliers and marketing campaign ROI.
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Align your business operations and make smarter, informed decisions in planning, pricing, merchandising and inventory management. Increase business agility and visibility by managing all online and offline channels with one version of the truth used across your entire business.
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  • Wine Market
  • Magellan
  • Igloo
  • Beyond the Rack
  • Skincare Store
  • Avago
  • Beyond the Rack
  • Tree of Life
  • Lilia P
  • Agsure
  • KASK America
  • Nescaf� Dolce Gusto
  • Lionel NASCAR Collectables
  • Aircraft
  • Coco Republic
  • Evita Peroni
  • Cell Bikes
  • Diamond
  • Wine Market
  • Kitchenware Direct
  • Magellan
  • Igloo
  • Ibex
  • South Cypress
  • Red Hare Ltd
  • Sonoma Wine Accessories

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