Name: Kerman A. Camacho
Title: Education Advisor
Years with NetSuite: 0 — Kerman is our newest addition to the team!
Job role: In this role, Kerman will be working one-on -one with Executives and Management teams to establish custom training plans aligned with the company's business needs and processes. During an "Education Needs Assessment," he will determine your users' skill sets and craft a learning plan based on the team's roles and responsibilities. The end result will be better utilization of NetSuite, fewer and less time consuming calls to support, better troubleshooting and application customizations and a more productive user group.
Previous Experience: Kerman is new to NetSuite, but not new to assessing education needs. He has over 10 years experience from working at two other companies in a similar capacity. During his time at BMC Software, Inc., he worked with small, mid-tier and enterprise customers across the Northeast, Midwest and Canada. His customer satisfaction was ranked among the highest for his ability to determine what was needed to maximize efficiency and the best ways to do it. At MicroStrategy, Inc., he was responsible for the West Region and within the first year his satisfaction rating qualified him for a Club Trip.
Fun Facts: Can he sing? In the early 80s, Kerman delivered singing telegrams. He would dress up in ridiculous costumes and then sing for complete strangers who were celebrating birthdays, retirements and bat mitzvahs. The experience gave him an adrenaline rush that he hasn't been able to replicate since!