To help you learn how to sell NetSuite CRM+, you'll find links below to various recorded sales presentations and other documents that may be useful. Many of these materials include much more detail than you will have time to cover in a NCSC role-play, so you will need to be strategic in deciding what topics to discuss in your presentation.
- Features & Benefits of NetSuite CRM+
Features & Benefits of NetSuite CRM+
Datasheet on NetSuite CRM+
- Sample PowerPoint Slides on NetSuite CRM+
Sample PowerPoint Slides on NetSuite CRM+
To assist with building your presentation, we have included some sample PowerPoint slides that may be helpful. You will need to decide whether or how to incorporate any of these slides in your own sales presentation.
New Sample PowerPoint Slides
This is a new updated set of slides for you to use or modify for your NetSuite Presentations. Remember there are only 20 minutes for your presentations, and it would be difficult to talk to all points in these slides without going over the allotted time.
- Sample Sales Demonstration of NetSuite CRM+ (WebEx)
Primary Example Sales Demonstration
This pre-recorded WebEx session provides a sample sales presentation of NetSuite CRM+ given by NetSuite sales representatives. The reps give a quick overview presentation about the company, then give a product demonstration to a prospective client. Listen for tips on how NetSuite differentiates itself from competitors, and top benefits delivered.
(Approximate time: 28 Minutes)
Additional Example Sales Demonstration
This is a different, shorter example of a pre-recorded product demo of NetSuite CRM+.
(Approximate time 13 minutes.)
Sample Ecommerce Demonstration of NetSuite (WebEx)
This pre-recorded WebEx session provides an overview of the Ecommerce version of NetSuite by the VP Product Marketing, a Sales Engineer and our client, Best Kiteboarding. Learn how to run an entire business with the NetSuite integrated business solution. (Approximate time 52 minutes)
- Sample Questions & Answers Session (WebEx)
Sample Questions & Answers Session
In this pre-recorded WebEx session, a NetSuite sales representative answers typical questions that potential customers may ask during a sales presentation about NetSuite CRM+.
(Approximate time: 15 Minutes)
- Benefit Messages by Product Area
Benefit Messages by Product Area
This document provides bullet-point-style benefit messages by product area that can be incorporated into discussions and product demonstrations.
- NetSuite Corporate Website
The NetSuite corporate website, at www.netsuite.com, has information about the company, our products, and services — including customers, customer success stories, a role-based demo of NetSuite CRM capabilities, and more.
- Pricing
For the NCSC competition, we are using a somewhat simplified pricing structure for NetSuite CRM+. In summary, you can say that the price of NetSuite CRM+ is $129 per user per month. The minimum contract term is 12 months, and all fees must be paid at the beginning of the contract period.
Here is a summary of what this NCSC pricing includes:
| NetSuite CRM+ Pricing |
Base Package
|
| Features |
Monthly
|
Annual
|
Included Units
|
| Each Full User |
$129
|
$1,548
|
1 User
|
| Customer Self-Service Portal |
–
|
–
|
Included
|
| Partner Relationship Management module |
–
|
–
|
Included
|
| Technical Support: Silver* |
–
|
–
|
Included
|
| Expense Reporting + Intranet + Employee SS |
–
|
–
|
For Full Users
|
| Offline Sales Client |
–
|
–
|
Included
|
| Mail Merge/E-mail Communications |
–
|
–
|
30,000 per month
|
| E-mail Marketing Campaigns |
–
|
–
|
10,000 per month
|
|
* Details of Technical Support: Silver Support:
This premier package offers your company consistent, reliable, and fast service.
| - |
Online Case Submission: You can submit cases easily on-line through your own NetSuite Customer Access Portal, saving costly long-distance charges. During your local business hours, on-line cases submitted are responded to within 2–4 hours by either telephone call-back or via the NetSuite case management system. In the event we cannot reach our customer, we also respond through our case management system.
|
| - |
Online Support: The online knowledge base offers more than 1,500 self-service solutions, allowing you to find answers to your questions 24 hours a day, seven days a week.
|
| - |
Hours of Support: Silver Support is available based on your location in North America, Europe or APAC from 8AM to 7PM local time, Monday through Friday, excluding holidays.
|
- Other Background Documents
"CRM Buyer's Guide" NEW
A Buyer's Guide to Customer Relationship Management Solutions : Industry-Driven Insights into Trends, Value and Evaluation Criteria
"Tying Order Management Is Critical to CRM Success"
This Yankee Group whitepaper explores why it's critical for CRM systems to show an integrated view of each customer. What most CRM systems miss is the ability to see transaction history. Learn how to better serve customers by linking Order Management and CRM.
"Comparing the ROI of SaaS Versus On-Premise Applications"
A research report from Forrester that shows the superior return on investment (ROI) provided by SaaS-based applications compared with traditional on-premise applications.
