To help you learn how to sell NetSuite CRM+, below we provide various recorded sales presentations and other documents that may be useful. Many of these materials include much more detail than you will have time to cover in a NCSC role-play, so you will need to be strategic in deciding what topics to discuss in your presentation.
- Features & Benefits of NetSuite CRM+
Features & Benefits of NetSuite CRM+
Datasheet on NetSuite CRM+
- Sample PowerPoint Slides on NetSuite CRM+
Sample PowerPoint Slides on NetSuite CRM+
To assist with building your presentation, we have included some sample PowerPoint slides that may be helpful. You will need to decide whether or how to incorporate any of these slides in your own sales presentation.
- Sample Sales Demonstration of NetSuite CRM+ (WebEx)
Primary Example Sales Demonstration
This pre-recorded WebEx session provides an example Sales Presentation of NetSuite CRM+ given by NetSuite Sales Representatives. The reps give a quick overview presentation about the company, then give a product demonstration to a prospective client. Listen for tips on how NetSuite differentiates itself from competitors, and top benefits delivered.
(Approximate time: 28 Minutes)
Additional Example Sales Demonstration
This is a different, shorter example of a pre-recorded product demo of NetSuite CRM+.
(Approximate time 13 minutes.)
- Sample Questions & Answers Session (WebEx)
Sample Questions & Answers Session
In this pre-recorded WebEx session, a NetSuite sales representative answers typical questions that potential customers may ask during a sales presentation about NetSuite CRM+.
(Approximate time: 15 Minutes)
- Benefit Messages by Product Area
Benefit Messages by Product Area
This document provides bullet-point-style benefit messages by product area that can be incorporated into discussions and product demonstrations.
- NetSuite Corporate Website
The NetSuite corporate website, at www.netsuite.com, has information about the company, our products, and services — including customers, customer success stories, a role-based demo of NetSuite CRM capabilities, and more.
- Pricing
For the NCSC competition, we are using a somewhat simplified pricing structure for NetSuite CRM+. In summary, you can say that the price of NetSuite CRM+ is $129 per user per month. The minimum contract term is 12 months, and all fees must be paid at the beginning of the contract period.
Here is a summary of what this NCSC pricing includes:
| NetSuite CRM+ Pricing |
Base Package
|
| Features |
Monthly
|
Annual
|
Included Units
|
| Each Full User |
$129
|
$1,548
|
1 User
|
| Customer Self-Service Portal |
–
|
–
|
Included
|
| Partner Relationship Management module |
–
|
–
|
Included
|
| Technical Support: Silver* |
–
|
–
|
Included
|
| Expense Reporting + Intranet + Employee SS |
–
|
–
|
For Full Users
|
| Offline Sales Client |
–
|
–
|
Included
|
| Mail Merge/E-mail Communications |
–
|
–
|
30,000 per month
|
| E-mail Marketing Campaigns |
–
|
–
|
10,000 per month
|
|
* Details of Technical Support: Silver Support:
This premier package offers your company consistent, reliable, and fast service.
| - |
Phone Support: NetCARE Silver support customers will have access to a priority phone queue toll line, which is password-protected and restricted to NetCARE Silver customers. You may place an unlimited number of calls each month. |
| - |
Unlimited E-mail Support: You may send an unlimited number of e-mails each month, and expect to receive a response within one business day. |
| - |
NetAnswers Online Support: This online knowledge base offers more than 1,500 self-service solutions, allowing you to find answers to your questions 24 hours a day, seven days a week. |
| - |
Hours of Support: NetCARE Silver support is available Monday through Friday, 6 a.m. to 5 p.m. (Pacific Time), excluding holidays. |
- Other Background Documents
"360 View of the Customer: The Silver Bullet for SFA"
This whitepaper discusses how sales representatives who have an incomplete view of their customers are losing revenue for their organizations – and demonstrates how a CRM system that provides true 360° visibility to customers benefits your bottom line results.
"Tying Order Management Is Critical to CRM Success"
This Yankee Group whitepaper explores why it's critical for CRM systems to show an integrated view of each customer. What most CRM systems miss is the ability to see transaction history. Learn how to better serve customers by linking Order Management and CRM.
"Comparing the ROI of SaaS Versus On-Premise Applications"
A research report from Forrester that shows the superior return on investment (ROI) provided by SaaS-based applications compared with traditional on-premise applications.
