Educational Resources

Learn more about NetSuite accounting / ERP, CRM and ecommerce solutions

NetSuite General Business Management White Papers


Learn what industry analysts say about NetSuite products by reading one of these white papers.

The 8 Ways Outdated ERP Damages Your Business

Download this white paper to learn the 8 ways by which outdated ERP systems hold back your business and how "version-less" cloud ERP can help eliminate costly upgrades, reduce IT infrastructure management and drive value with rapid implementation.

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Three Reasons to Integrate ERP and HCM

Download this white paper for a look at how HCM can mature by applying ERP best practices, and how HCM and ERP can work in concert to maximize workforce investments while improving internal efficiency.

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Business-Critical Processes on the Cloud—What's Stopping You?

Why are companies still hesitant to harness the cloud for enterprise resource planning (ERP), customer relationship management (CRM), inventory, analytics and other business-critical processes? NetSuite asked CFO Innovation to invite a select group of CFOs, finance directors, controllers and other senior finance executives to a roundtable discussion in Singapore in October 2013 to share their experiences and concerns about putting mission-critical business processes in the cloud, including security, integration with other software and cost.

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The Convergence of CRM with the Ecommerce Platform

CRM and ecommerce have traditionally been standalone systems that don't share information. But in today's digital, mobile and social world, companies need to capture and connect all interactions and transactions to provide seamless cross-channel brand experiences. This whitepaper looks at how a single ecommerce and CRM platform opens new possibilities to understand customers, provide better service and drive revenue without the challenges of integrating standalone systems.

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Tapping Cloud-Based ERP Solutions to Capture Global Business Opportunities

In this paper, we consider the distinct financial and operational challenges that businesses face when launching international operations, and examine the value that global, real-time financial reporting and consolidation solutions can deliver. We discuss the criteria that companies should use to evaluate solutions, and explore how NetSuite's OneWorld solution measures up to these criteria.

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From Fear to Fortune: Lessons from Leveraging the Cloud

In his latest paper, Tom Kelly offers real-world anecdotes from cloud implementations at a selection of more than 25 companies, from Fortune 500 to private equity-backed companies, showing examples on how the cloud provides fast- growing companies a scalable infrastructure that supports their growth while improving efficiency and reducing costs.

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Nucleus Research Report — The ROI of Cloud ERP for SMBs

The cloud is gaining traction in the enterprise resource planning (ERP) market and most vendors now have a cloud offering. After examining small and medium companies that have implemented cloud ERP, Nucleus found customers were able to achieve substantial benefits, including reduced IT costs, increased employee productivity, and better inventory management. This report analyzes the benefits of cloud ERP and provides examples of how vendors helped their customers increase return on investment (ROI) and reduce total cost of ownership (TCO).

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The Great Debate: One Integrated Business System VS. Siloed Applications

This white paper covers the types of inefficiencies caused by running disparate business solutions and systems for different departments and how a software platform that unifies critical business processes helps companies grow more rapidly and profitably. This paper reviews numerous case studies of companies that switched from disparate software systems to an integrated software suite and also covers analysis by independent industry expert, Nucleus Research, of customers' ROI from using an integrated software suite.

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How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises

View this white paper to learn how a detailed TCO evaluation shows cloud-based solutions can deliver significant savings compared to on-premises business applications. Cloud computing eliminates the need for individual companies to buy, deploy and maintain IT infrastructure or application software. In the cloud computing model (also known as software-as-a-service, or SaaS), the vendor takes responsibility for deploying and managing the infrastructure (servers, operating system software, databases, data center space, network access, power and cooling, etc.) and processes (infrastructure patches/upgrades, application patches/upgrades, backups, etc.) required to run and manage the full solution. Because cloud vendors manage all of their customers on a single instance of the software, they can amortize infrastructure-related costs over thousands of customers. This results in substantial economies of scale and skill, reducing the total cost of ownership (TCO) for customers who deploy business management solutions.

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The Benefits of Running Your Business Software in the Cloud: Strategies for Success

With the growth of cloud computing, businesses must take a strategic long-term view of their application footprint—understand how applications and business processes cross departments and lines of business, and optimize their applications architecture around collaboration and process. This whitepaper will show how businesses can position themselves for efficient and cost-effective growth, and improved competitiveness by combining an integration applications strategy with cloud delivery.

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The Sage Switch Guide

Is Sage holding your business back? Download the Sage Switch Guide to quickly identify whether Sage may be slowing you down, and the benefits of moving to the cloud. This simple guide shares real stories from Sage Switchers. They've felt the pains, and switched to the leading integrated cloud-based solution-NetSuite. Relief was quick.

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ERP Consolidation: Convincing Others Requires 'the Art of War'

A vast number of the CIOs and leaders of large, global financial organizations see ERP consolidation as the key to a new era of efficiency and competitive advantage. How can the leaders of today's top financial organizations win the war of ERP consolidation? Read Gartner's latest ERP paper to learn how you can realize your vision of a consolidated, efficient global financial organization.

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A Reality Check: Dispelling the Myths of Cloud Computing

This new Frost & Sullivan white paper discusses why cloud computing is increasingly adopted in the Asia Pacific market and has emerged as the #1 priority for a significant number (38%) of businesses.

Learn why it is essential for organisations to dig deeper beyond the marketing messages and IT jargon to really understand the cloud services offered by different service providers and identify which solution best suits their individual business requirements. Download this new white paper to dispel the myths and misconceptions about cloud computing.

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The Buyer's Guide to Financial Management Software

Managing your company's financials is the backbone of your business and is vital to the long-term health and viability of your company. To continue applying the necessary financial rigour to support rapid growth, the accounting department needs the right tools to most efficiently do their job. Read this white paper to understand the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world.

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Running a Business in the Cloud: A CFO's/CIO's Journey

Get a unique perspective on moving a business to the cloud in this new paper by Tom Kelly, a cloud computing veteran who was pioneering SaaS deployments back in 1998. Now Managing Director at cloud consultancy T-Edward Inc., Kelly offers real-world anecdotes from 13 years of cloud experience as a CFO and CIO on how his companies have improved efficiency and decision-making while reducing costs.

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10 Reasons to Move Beyond Epicor ERP into the Cloud

If you are a Epicor customer, chances are you face a crucial choice. That choice is between upgrading to the latest version of Epicor's on-premise software solution, or switching to the only complete native cloud-based ERP solution, NetSuite. Find out 10 reasons why more Epicor customers and partners are choosing NetSuite, including lower total cost of ownership (TCO), infinite scalability, and superior user interface and workflow.

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2012 Proformative Cloud Computing Survey

This survey was designed to quantify the current state of affairs regarding the current and emerging trends in Cloud Computing/SaaS adoption. Learn more about how Cloud Computing and SaaS-based applications continue to transform the way companies consume IT services and business applications. This technology is here and CFOs and IT leaders are being challenged to explain their positions in this arena of technology. The question of "if" companies will enter the Cloud is continuing its evolution into the questions of "how" and "when".

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Business Transformation with Cloud ERP

With increasing competition for customers and elevated expectations among clients, businesses must operate in the most efficient and profitable manner possible. Fortunately, cloud-based ERP offers organizations the ability to transform their operations - and can catapult them past their competitors. But even the most robust solutions need to be expertly implemented, and professional service organizations can help tailor these cloud-based technologies. Read this whitepaper to understand how to get the most out of your cloud ERP solution.

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Professional Services in Cloud ERP

While using ERP solutions is a significant step towards more efficient business processes and operations, choosing the right type of solution, technology and implementation partner save even more time money and hassle in the long run. This white paper outlines the best uses of time and resources for organizations looking to successfully bring ERP to their business.

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Change Management and Adoption for Cloud ERP

The best cloud ERP solutions must be adopted across organizations to deliver more agile business processes and efficiencies. This white paper describes how successful ERP implementation projects develop programmatic change management to help people in the organization learn and adapt to new roles, processes, and responsibilities.

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The TCO of Cloud Computing in the SMB and Mid-Market Enterprises: A total cost of ownership comparison of cloud and on-premise business applications

This independent report from analyst firm, Hurwitz & Associates, analyzes the comparative Total Cost of Ownership (TCO) of deploying cloud computing and on premise business applications. The report provides an overview of SMB requirements and challenges, provides context on how cloud computing is reshaping the economics and TCO of the business applications landscape, and compares the total cost of ownership for planning and design, infrastructure hardware, software and support, application software, deployment and training costs of traditional ERP / CRM on-premise solutions relative to an integrated front and back office SaaS solution.

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Nucleus Research: Independent NetSuite Customer Satisfaction Study

Find out what analyst firm Nucleus Research discovered in study of NetSuite customer satisfaction. Nucleus independently interviewed NetSuite customers from its own database about topics such as levels of satisfaction, tangible and intangible business benefits delivered by NetSuite, and more. (Note: NetSuite did not sponsor or have any input into this study. Nucleus conducted this study entirely as an independent research project.)

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Nucleus Research: NetSuite ROI Evaluation Report

Nucleus Research reports that NetSuite, the leading integrated web-based business software suite, can deliver a positive return on investment in fewer than 9 months, by significantly automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, increasing data visibility, and retiring costly legacy systems. Read more how NetSuite business management software provides a positive return on investment to businesses.

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Saugatuck Technology: Key Business Changes and Applications Strategy Reassessment

IT and business executives cannot afford to ignore their applications strategy; the blueprint for all business management software should not be static. This Strategic Perspective identifies key business changes that organizations encounter, and how executives need to re-assess their business applications strategy(ies) to respond to those changes.

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Software as a Service: Experiences of SMBs

The purpose of this study is to define and describe the benefits of "Software as a Service" (SaaS) as used by the finance function. It is based on interviews of ten senior financial executives from both publicly-held as well as privately-held small and medium-sized companies (SMBs), some of which have global operations. These executives actively use SaaS in their finance functions, and many of them were responsible for their company's implementation of SaaS.

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Green Alternative to Traditional On-Premise ERP and CRM Solutions

In this report, learn how an organization can, to a material degree, reduce its IT and operating costs, improve employee productivity and morale, and make a positive impact on the environment by using SaaS business management software.

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Why Businesses Run Better With NetSuite

In this paper, you'll learn through a series of real life business case studies that demonstrate the value of the SaaS model and the value that NetSuite's cloud business management suite has delivered to businesses of every size You'll read about the hard benefits reaped by businesses, how NetSuite integrates into the enterprise, the benefits of a world class data center as a foundation for SaaS, and how to take the first steps to migrate your business applications to SaaS and the cloud.

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On-Demand ERP in the Enterprise: A practical CIO guide to implementation

This independent research and analysis report, prepared and published by Phil Wainewright, one of the world's foremost authorities on business automation and ZDNet writer on Software as a Service (SaaS), provides a framework for crafting a SaaS strategy and implementing SaaS ERP within enterprises. The paper will examine key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.

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The Acid Test for the On-Demand Data Center A CIO's Evaluation and Selection Guide

This independent research and analysis report, prepared and published by Phil Wainewright, one of the world's foremost authorities on business automation and ZDNet writer on Software as a Service (SaaS), provides a framework for evaluating a Software as a Service (SaaS) data center. SaaS is becoming a mainstream choice, but adopting a SaaS business application means entrusting the operation of core systems to a third party, and therefore the strength and capacity of the SaaS provider's data center infrastructure is a key component of any evaluation. This report maps out the key parameters the IT organization must consider when evaluating the provider's data center capabilities in key areas such as security, uptime and performance.

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The Customizable Cloud

Learn why the ability to easily customize ERP is important, the problems with customizing on-premise legacy ERP applications and how the cloud makes customizing ERP easier, more timely and less costly.

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Are You Paying Too Much for ERP? How Software-as-a-Service Changes the Game

Business executives pour money into IT initiatives, but often don't understand what they are paying for. Only 4% of IT leaders believe their ERP systems create competitive advantage. They are paying an expensive bill for ERP year in and year out. The coming of age of cloud computing has opened an important opportunity for businesses. In this paper you'll learn the drivers for why companies are taking a second look at their investments in legacy ERP, and find out about the fundamentals SaaS and how it changes the game.

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SMB Group: Seeing the Big Picture How Global Midsize Businesses Can Use Cloud ERP to Drive Growth

In an ever-flattening world, growing and midsize businesses have more opportunities to expand globally to accelerate growth and increase profitability. But to take advantage of these opportunities, they must be able to manage and streamline financial operations across countries with different currencies, tax laws, and reporting and oversight requirements. Global medium sized businesses must manage financial consolidations at multiple levels—each subsidiary needs to have local operational control, and the parent company must be able to roll up data into consolidated financial reports.

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SMB Group: How Inkjet Superstore Uses NetSuite OneWorld to Facilitate Fast, Efficient Expansion Into New Global Markets By implementing NetSuite's OneWorld enterprise resource planning (ERP) system

InkJet Superstore has been able to integrate previously disparate financial accounting solutions into one unified, consolidated system that provides a comprehensive view of its financial and operational metrics across multiple country locations. By automating manual processes with cloud-based NetSuite OneWorld, Inkjet Superstore is avoiding tedious and repetitive data entry and syncing processes, has eliminated the need to add incremental IT resources, and is managing the business more efficiently. These organizational and efficiency improvements provide InkJet with the freedom to focus on adding, marketing and pricing new items, and quickly and easily add subsidiaries in new geographies.

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How Global Midsize Businesses Can Use Cloud ERP

This paper covers the financial and operational challenges that global medium sized businesses face, and examines the value that global, real-time financial consolidation solutions can deliver. It discusses the criteria that they can use to evaluate solutions, and how NetSuite's OneWorld cloud solution can provide them with the global visibility, consolidation and reporting functionality they need to streamline operations and gain a competitive edge. The paper provides experiences of several NetSuite OneWorld customers and provides perspectives on how the right tools can give medium sized businesses the agility and visibility they need to achieve their global business objectives.

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